Assistant Housekeeping Manager

Four Seasons Hotels and Resorts • St. Louis, MO

2d • Onsite

About The Position

The Assistant Housekeeping Manager ensures our guest accommodation and all areas front and back of house are maintained in a spotless condition at all times. They assume a very "hands on" management of the day to day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules, and working closely with the Front Office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Supervisors with training and supervision of Housekeeping staff, and assume responsibility for the Department in the absence of the Director of Housekeeping.

Requirements

• Two years experience in a supervisory role in Rooms division.
• Ability to work all shifts, weekends and holidays.
• Authorized to work in the United States of America.
• High level of attention to detail.
• Strong work ethic.
• Strong communication skills.
• Strong leadership skills.
• Ability to provide feedback to both employees and management.
• Strong follow through.
• Excellent personal presentation and interpersonal skills.
• Demonstrated ability to lead a multicultural team.
• Solid business acumen.
• Passion for service.
• Strong training and supervisory skills.
• Good written and spoken English skills.
• Computer proficiency with MS Excel and Word.

Nice To Haves

• Opera, HotSOS and REX systems proficiency.
• Spoken Spanish.
• A college degree or diploma preferably specializing in Hotel management or equivalent experience.

Responsibilities

• Ensures guest accommodation and all areas front and back of house are maintained in a spotless condition at all times.
• Manages the day-to-day operation of the Housekeeping Department.
• Establishes and controls planned cleaning schedules.
• Works closely with the Front Office to ensure guest accommodations are ready in a timely manner to Four Seasons standards.
• Assists Supervisors with training and supervision of Housekeeping staff.
• Assumes responsibility for the Department in the absence of the Director of Housekeeping.

Benefits

• Lucrative salary
• Excellent benefits package
• Medical
• Dental
• Vision
• 401K with employer matching
• Time off plans starting at day of hire
• Complimentary and discounted hotel stays around the world
• Wellbeing and mental health initiatives
• Complimentary employee meals and beverages
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree