Assistant Housekeeping Manager

Lore Group • Washington, DC

8h • Onsite

About The Position

Riggs Washington DC is seeking an Assistant Housekeeping Manager to work directly with the Executive Housekeeper. This role involves leading a large and diverse staff of Room Attendants, House Persons, and Public Space Attendants in a historic 181-room hotel. The ideal candidate will thrive in a fast-paced environment, possess strong leadership abilities, and have a collaborative and solution-oriented mindset. Adaptability, calmness, resourcefulness, and efficiency are key attributes for this position.

Requirements

• Hotel Experience is not required – Fun and welcoming personality is a MUST
• Ability to lift up to 25 lbs. without any assistance.
• Excellent communication skills
• Able to work in a fast-paced environment
• Flexible schedule is required to meet the needs of the business
• This position will be required to work mostly days as well as weekends.

Nice To Haves

• A minimum of 1-2 years hospitality experience, especially in housekeeping, is preferred but not required

Responsibilities

• Assist the Director of Housekeeping in daily operations of the Housekeeping Department, systems and SOP’s.
• Coordinate the efficient running of the Housekeeping and Laundry/Valet departments on a daily basis.
• Ensure that all reports required by various offices in the hotel are submitted on a timely basis.
• Ensure that staff are scheduled based on rooming forecasts.
• Assist in the ordering of all supplies to ensure that par levels are maintained and that purchasing is in line with budget.
• Carry out inspections of rooms, public areas and back of house areas on a regular basis to ensure that high standards are always maintained.
• Ensure that linen is properly controlled and ensure that quality of linen laundry service is reviewed daily.
• Perform and oversee administrative duties such as scheduling, payroll, purchasing and inventory management reports.
• Participate in all regular and ad hoc operational meetings as required.
• Manage projects and any other reasonable duties as required by hotel management.
• Ensure that disciplinary procedures are undertaken fairly and in accordance to hotel policies.
• Ensure operations meet all internal and external audit requirements.
• Work closely with Chief Engineer to oversee maintenance of all rooms and public areas as required.
• Work constantly with the Engineering Management team to ensure that any out of order rooms are returned to inventory expediently.

Benefits

• Medical, dental, and vision insurance for full-time employees
• Six complimentary nights each year at any Lore Group hotel
• Lore Group employee and immediate family rates
• Lore Group friends and family rates
• 50% employee discount and 25% friends and family discount at more than 800 partner hotels through Lore Discovery
• 50% discount at Lore Group restaurants and bars
• Paid vacation days - entitlement increasing annually
• Nine paid holidays annually
• Seven paid sick days annually, as established in Washington, D.C.
• Company-paid life insurance equal to 1.5 times annual salary
• Employee Assistance Program
• Referral incentives
• 401(k) with a 5% match
• Training and development programs
• Additional perks through Cigna
• Complimentary employee meals - lunch and dinner daily
• Employee recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed