Assistant Housekeeping Manager

Civana Wellness Resort & Spa•Carefree, AZ

13d•Onsite

About The Position

CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional, and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return. We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality. Reporting to the Director of Housekeeping, the Assistant Housekeeping Manager oversees daily operations across Laundry, Public Areas, and Heart of House (HOH), ensuring the resort's cleanliness standards and guest experience remain best-in-class.

Requirements

2+ years progressive housekeeping/laundry leadership experience, luxury/resort preferred
Experience managing linen inventory and vendor relationships
Strong organizational and team leadership skills
Ability to work flexible shifts including weekends/holidays

Responsibilities

Lead, manage, and hold the team accountable across Laundry, Public Areas, and HOH
Manage laundry operations: monthly linen inventory, linen quality control, and preparing linen weights for Rooms, Spa, Programs, and F&B
Order and maintain laundry chemicals and supplies
Oversee lost and found
Oversee public areas and HOH cleanliness: restrooms, trash receptacles, outdoor railings, doors, and overall resort condition
Manage the overnight cleaning company/vendor relationship
Support scheduling, training, and daily supervision of housekeeping staff across both areas
Partner with Director of Housekeeping on labor management, standards audits, and Forbes/service culture compliance