Assistant Housekeeping Manager

The Marcus Corporation • Bloomington, MN

8d • Onsite

About The Position

The Hilton Minneapolis/Bloomington is seeking a dedicated Assistant Housekeeping Manager to join their dynamic team. This role supports and leads the housekeeping team to maintain the highest cleanliness standards, ensure guest satisfaction, and create a welcoming and comfortable environment. The hotel is a premier destination combining contemporary style with exceptional service, located near the Mall of America and a short drive into the city. Guests enjoy top-tier amenities, including 256 guestrooms, the Bloomington ChopHouse, the Olive Lounge, and a Starbucks Grab & Go.

Requirements

• High school diploma or equivalent
• Previous housekeeping supervisory experience for at least 2 years.
• Ability to prioritize and organize workload to ensure deadlines are met
• Ability to exercise judgment and implement control over the performance of others.
• Ability to provide clear direction, instruction, and guidance to subordinates.
• Ability to communicate effectively to associates
• Understands reports and related correspondence and accurately performs all essential job functions.

Nice To Haves

• College education in related field preferred.
• Bi-Lingual a plus.

Responsibilities

• Ensures that all written standards of cleanliness and maintenance are consistently met, by inspections and follow-up.
• Assists with the supervision and on-going training of all Housekeeping Associates.
• Ensures that all designated guestrooms receive service.
• Assists with Lost and Found, including packing and mailing of packages.
• Assists with documenting time and attendance for all Housekeeping associates.
• Ensures furniture, facilities, and equipment are maintained and in good repair.
• Promotes excellent guest/employee rapport by reacting promptly, efficiently and courteously to all guest requests.
• Ensures appropriate standards of conduct, hygiene, uniforms and appearance are maintained.
• Represents the hotel with professionalism and decorum.
• Establish and maintain effective associate relations.
• Ensure discipline is administered timely and fairly with HR involvement.
• Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.

Benefits

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Free Parking
• “Two for one” movie theatre coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another
• Paid time off
• Early wage access
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment)
• company-paid life insurance
• employee assistance program offer
• 401k with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED