Assistant Housekeeper

Home - Treasure Island•Las Vegas, NV

24d

About The Position

The Assistant Housekeeper supports housekeeping operations by maintaining records, inspecting rooms, ensuring guest rooms meet property standards, and coordinating with the Front Desk, Engineering, and scheduling to provide clean rooms and appropriate staffing. The role also manages operational functions, budgets, marketing strategies, guest-service standards, and initiatives that support the property’s competitiveness and changing customer needs. The position includes human resources responsibilities such as fostering teamwork and employee satisfaction, providing performance feedback and recognition, supporting hiring, training, and succession planning, and ensuring compliance with company policies, legal requirements, and collective bargaining agreements. The Assistant Housekeeper also coordinates turn-down service and VIP requests, controls expenses through voluntary staff reductions when needed, and instructs employees on cleaning products in accordance with OSHA chemical Right to Know standards.

Requirements

At least two years of housekeeping supervisory experience.
Previous experience with collective bargaining agreements.
Excellent customer service skills.
Professional appearance and demeanor.

Nice To Haves

Knowledge of cleaning procedures and OSHA regulations.

Responsibilities

Maintain records of repairs needed, lost and found items, and employees’ work quality.
Inspect rooms to ensure they meet property standards.
Ensure Guest Room Attendants comply with applicable health laws and property standards.
Coordinate with the Front Desk so guests receive clean rooms in a timely manner.
Work with Engineering to ensure maintenance concerns are addressed appropriately.
Coordinate with scheduling to ensure proper staffing levels.
Manage assigned operational functions in line with the department, division, and property strategic plan and vision.
Manage and monitor the fiscal budget and marketing strategies to support short- and long-term profitability.
Manage the delivery and measurement of guest service according to the property’s core service standards and brand attributes.
Provide input into research, development, evaluation, and implementation of products, services, technology, and processes.
Manage human resources responsibilities, including promoting teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
Support quality hiring, training, and succession planning processes that encompass the company’s diversity commitment.
Ensure compliance with company policies, legal requirements, and collective bargaining agreements.
Coordinate turn-down services and other special requests from VIP Services and VIP guests.
Control expenses through voluntary staff reductions when necessary.
Instruct employees and new hires on cleaning products in accordance with OSHA chemical Right to Know standards.
Perform duties deemed necessary for the success of the department.