Assistant Hospital Manager

Ethos Veterinary Health•Campbell, CA

101d•$80,000 - $100,000•Onsite

About The Position

SAGE Campbell is seeking an Assistant Hospital Manager to support operations within our busy specialty and emergency veterinary hospital. This leadership role is responsible for overseeing clinical teams, supporting department leads, optimizing staffing and workflows, and ensuring exceptional patient care and client service. The ideal candidate will bring strong leadership experience, operational expertise, and a collaborative approach to managing teams in a fast-paced healthcare environment.

Requirements

Minimum of 3 years of progressively responsible leadership experience, preferably within a veterinary or clinical environment
Experience managing facility operations and supervising multiple direct reports
Demonstrated leadership, coaching, employee development, and problem-solving skills
Strong commitment to client service and patient care excellence
Ability to thrive in a fast-paced, 24/7 hospital environment
Experience with organizational change management and process improvement initiatives
Excellent organizational skills and attention to detail
CA Veterinary Assistant Controlled Substance Permit (VACSP) required within 60 days of hire unless a valid California RVT license is held
Fluent English speaking and reading skills required.

Nice To Haves

Previous veterinary industry experience with knowledge of specialty and emergency hospital operations
Understanding of veterinary patient care workflows and clinical best practices
Experience utilizing staffing and scheduling software platforms
Experience leading process improvement initiatives

Responsibilities

Coach, mentor, and develop clinical department leads
Foster a culture of accountability, collaboration, and continuous learning
Support employee engagement and professional growth initiatives
Manage daily staffing levels and allocate resources across departments
Assist department leads with schedule development and workforce planning
Support call-out management and staffing adjustments to maintain operational efficiency
Partner with department leaders to create and implement training programs
Develop and maintain departmental Standard Operating Procedures (SOPs)
Support clinical skill development and continuing education initiatives
Create and execute onboarding plans for new employees
Monitor onboarding progress and support successful integration into the hospital team
Serve as a key communication resource for clinical teams
Promote consistency in policies, procedures, and workplace expectations
Support corrective action processes and employee performance management
Collaborate with Hospital Managers, Medical Directors, and leadership teams to improve efficiency and client service
Identify and implement process improvement opportunities
Ensure compliance with hospital policies and procedures
Monitor adherence to regulatory requirements and safety standards
Support a safe, organized, and compliant work environment
Perform additional duties as assigned based on hospital needs