Hospital Manager

Vetcor•Green Valley, AZ

1d•Onsite

About The Position

Duval Animal Hospital is seeking a confident, compassionate, and results-oriented Hospital Manager (People & Operations Leader) to lead their team into its next chapter of growth and success. This is an opportunity for a leader who is passionate about developing people, strengthening hospital performance, and creating an exceptional experience for both clients and team members. As Hospital Manager, you will serve as the operational and cultural leader of the hospital, partnering with our medical team to foster engagement, accountability, and excellence in patient care. We are looking for someone who leads with empathy while confidently making decisions, addressing challenges, and driving meaningful results.

Requirements

Veterinary industry experience required
Hospital leadership experience strongly preferred
Proven success leading, coaching, and developing teams
Demonstrated ability to inspire others, gain buy-in, and drive positive change
Strong emotional intelligence and conflict-resolution skills
Ability to make difficult decisions with confidence, fairness, and professionalism
A natural leader who leads by example and builds trust through actions
Experience managing P&L performance and key business metrics
Strong understanding of staffing, scheduling, and workflow optimization
Ability to balance financial performance with employee engagement and client satisfaction
Strong organizational and prioritization skills in a fast-paced environment
Passion for developing people and strengthening teams
Commitment to creating a positive, inclusive, and accountable workplace culture
Dedication to delivering exceptional service to clients, patients, and team members
Desire to leave a lasting impact on the hospital and community

Responsibilities

Lead and Develop People: Inspire, coach, and mentor team members to achieve their full potential.
Foster a culture of accountability, trust, teamwork, and continuous improvement.
Build strong relationships through consistent communication and servant leadership.
Recruit, hire, onboard, and develop high-performing team members.
Proactively manage performance and provide ongoing coaching and feedback.
Create an environment where team members feel valued, supported, and empowered to grow.
Drive Hospital Performance: Lead day-to-day hospital operations to ensure efficiency and exceptional patient care.
Monitor key performance indicators and drive sustainable improvements.
Manage hospital budgets, P&L performance, inventory, payroll, and staffing.
Identify challenges and implement solutions that improve operational effectiveness.
Promote a client-focused culture that enhances patient care and customer satisfaction.
Partner with the Medical Team: Collaborate closely with veterinarians and technicians to support medical excellence.
Align operational goals with patient care objectives.
Help implement hospital initiatives and ensure successful execution.
Foster a collaborative, respectful, and team-oriented environment.