Assistant HOA Manager

Invest West Management • Vancouver, WA

1d

About The Position

Invest West Management (IWM), an established property management company serving communities throughout Washington and Oregon, is hiring an Assistant HOA Manager in Vancouver, Washington. The role supports HOA Portfolio Managers and assists homeowners and board members with the day-to-day activities that help managed communities operate successfully. It is suited to someone with administrative, office, or customer service experience who enjoys working with people, solving problems, and organizing work. Previous HOA experience is not required.

Responsibilities include communicating with homeowners and board members, supporting community operations and vendor coordination, conducting community walk-throughs, documenting observations, preparing violation notices, tracking compliance, and maintaining association records and files. IWM provides hands-on training, industry knowledge development, and support for professional certifications and designations. The position offers a structured path toward becoming an HOA Portfolio Manager within two years.

Requirements

• At least one year of experience in an administrative, office, or customer service environment.
• Proficiency in Microsoft Office, including Outlook, Word, and PowerPoint.
• Strong organizational skills and ability to balance multiple priorities.
• Professional written and verbal communication skills.
• Proactive approach to problem-solving and following through on commitments.
• Positive, team-oriented attitude and willingness to learn.
• Valid driver's license, reliable transportation, and dependable attendance.

Nice To Haves

• Previous HOA experience is not required; willingness to develop new skills is valued.

Responsibilities

• Respond to homeowner and board member inquiries, prepare correspondence, and provide timely, professional support.
• Support HOA Portfolio Managers with daily administrative responsibilities, community needs, vendor coordination, and ongoing projects.
• Build positive relationships with homeowners, address concerns, and provide professional and timely communication.
• Conduct community walk-throughs, document observations, prepare violation notices, and track compliance with governing documents.
• Maintain accurate association records, homeowner information, insurance documents, and community files.
• Participate in hands-on training and professional development, including opportunities to pursue certifications and designations.

Benefits

• 100% employer-paid medical and dental premiums for employees.
• Three weeks of paid time off and paid federal holidays.
• 100% employer-paid education assistance for professional development.
• 401(k) retirement plan with company match.
• Hands-on training and support for professional certifications and designations.
• Structured career path toward becoming an HOA Portfolio Manager within two years.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed