Grocery Assistant Manager

Good Food Holdings Companies • Aptos, CA

8d • $20 - $29

About The Position

The Assistant Grocery Manager partners with the Grocery Manager to oversee the grocery department and its staff. The position supports financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, hiring, training, and performance management. It is a management role that provides leadership in alignment with company values, policies, mission, and vision while promoting a positive and progressive work environment.

The role balances administrative responsibilities with an active presence on the sales floor. It supports inventory, ordering, merchandising, labor and margin goals, staff development, customer service, and safe, clean department operations. The position reports to the Grocery Manager and is classified as non-exempt.

Requirements

• Previous retail management experience in a high-volume environment.
• Previous ordering and inventory management experience.
• Entry- to mid-level computer proficiency.
• Ability to manage financial results, including labor, sales, and profit margin.
• Excellent written and verbal communication skills.
• Basic to intermediate mathematics and computation skills.
• Ability to read, understand, and follow verbal and written instructions; exercise good judgment; resolve conflicts; and analyze situations to identify solutions.
• Ability to speak, read, and understand English.
• Ability to meet the position’s physical demands, including frequent to continuous standing and walking, lifting, pushing or pulling, reaching, and other movement as described in the posting.

Nice To Haves

• Grocery experience.
• Experience with Excel and inventory software.

Responsibilities

• Engage customers in a friendly manner, share product information, help locate products, and seek ways to exceed customer expectations.
• Manage time flexibly, adapt tasks as department needs change, and model a cooperative, positive work style.
• Promote a collaborative team environment through recognition, leading by example, working alongside staff, encouraging ideas, and fostering open communication.
• Give and receive constructive feedback and proactively help resolve staff issues and conflicts.
• Conserve company resources and follow company values, policies, sustainability practices, and applicable work and food safety requirements.
• Maintain store cleanliness and equipment, and report problems to store or department management.
• Partner with the department manager to oversee department operations, assess and prioritize work, and delegate tasks and production.
• Maintain department conditions, including stocking, rotating, facing products, and following merchandising standards and category schematics.
• Support satisfactory in-stock conditions and maintain inventory levels that help achieve sales and margin goals.
• Order grocery products based on anticipated sales and seasonal needs, and train staff to write orders consistent with department goals and standards.
• Build displays and arrange products attractively, highlighting featured, unique, and seasonal items.
• Partner with the department manager to plan for weekly advertisements, events, and holidays using available tools and reports.
• Maintain professional vendor relationships and ensure customer special orders are accurately placed and delivered.
• Receive and unload merchandise, check its quality, count, and condition, and communicate issues to management and the merchandising team.
• Maintain product quality through stocking and rotation, monitor expiration dates, and keep back-stock areas organized, rotated, and clean.
• Partner with the department manager to plan, lead, and analyze inventory.
• Maintain and share knowledge of store products, industry trends, culinary terminology, product labeling, and common dietary restrictions.
• Understand labor, sales, and margin goals and the factors that affect them; help meet those goals, schedule the department accordingly, and develop plans when results fall short of expectations.
• Coach staff to maintain accurate, organized inventory and back stock, and handle damaged or spoiled products according to company policy.
• Maintain working knowledge of department equipment, train staff in its use, and troubleshoot errors as needed.
• Use resources and labor efficiently without compromising quality or service standards, while balancing administrative tasks with floor presence.
• Perform other tasks and duties as assigned.

Benefits

• Comprehensive medical, dental, and vision benefits and a 401(k), available at 28 hours a week.
• Opportunity for growth within the company’s family of brands.
• Paid parental leave.
• Lifestyle scheduling.
• Public transport benefits.
• Paid community service hours.
• 30% discount at New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed