Assistant General Manager - Brunch & Sip - Phx

Brunch & Sip•Phoenix, AZ

10h•Onsite

About The Position

LRW Concepts, LLC is seeking an experienced, high‑energy Assistant General Manager to help lead our team and keep operations running seamlessly at our vibrant, fast‑paced brunch destination. An Arizona-based company specializing in restaurant management and operations, LRW Concepts is recognized for owning and operating acclaimed dining destinations that emphasize scratch-made cuisine, a dedicated team culture, and elevated guest experiences. As the parent company of Lo-Lo’s Chicken & Waffles, Monroe’s Hot Chicken, Brunch & Sip, and Warren’s Supper Club, LRW Concepts is dedicated to delivering exceptional quality, service, and experiences for both guests and employees. At Brunch & Sip, we’re not your average brunch spot. We’re a high-energy, flavor-packed, music-filled destination where crafted drinks and mimosas flow, laughter echoes, and every shift feels like a celebration. If you’re passionate about hospitality, thrive in a fast‑paced brunch atmosphere, and love leading energetic, guest‑focused teams, we want you helping drive the heartbeat of our restaurant. The Assistant General Manager helps lead the heartbeat of our lively, high‑vibe brunch destination, ensuring every shift, team member, and guest experience is set up for success. This role supports both front‑ and back‑of‑house operations, keeps service flowing smoothly, and maintains the high standards that define our brand. Responsibilities include coaching and developing the team, driving operational excellence, managing inventory and vendor needs, upholding safety and sanitation standards, and ensuring consistency in execution across all areas of the restaurant. The ideal candidate is a hands‑on, people‑focused leader who thrives in a fast‑paced, upbeat environment and brings a balance of organization, hospitality, and calm under pressure to keep the energy strong and the guest experience exceptional.

Requirements

3+ years of restaurant management experience in a high-volume, fast-paced environment
Proven leadership skills with the ability to motivate, coach, and hold teams accountable
Strong communication and interpersonal abilities with a guest-first mindset
Experience managing both FOH and BOH operations, including service flow, staffing, and shift execution
Solid understanding of financial fundamentals, including labor management, cost control, and basic P&L awareness
Ability to thrive under pressure and maintain composure during high-energy brunch rushes
Exceptional organizational skills with a focus on consistency, cleanliness, and operational excellence
Hands-on leadership style—comfortable jumping in wherever needed to support the team
Working knowledge of POS systems scheduling platforms, and operational reporting, (preferably Toast & R365)
Commitment to food safety and sanitation standards with the ability to enforce compliance
Flexible availability, including early mornings, weekends, holidays, and peak business periods
A passion for hospitality, team culture, and creating memorable guest experiences
Strong understanding of health regulations (OSHA and State Health Departments)
ServSafe Manager’s Certification
California Responsible Beverage Service certification

Nice To Haves

Creative input into a growing, community-focused brand
Potential for career growth as business expands

Responsibilities

Oversee daily restaurant operations to ensure smooth, efficient, high-volume service
Maintain a clean, organized, and safe environment across both FOH and BOH
Support the GM in executing brand standards, service flow, and operational procedures
Lead the floor during peak brunch rushes with urgency, visibility, and confidence
Coach, train, and motivate team members to deliver exceptional hospitality
Foster a positive, energetic, and collaborative work culture
Assist with hiring, onboarding, scheduling, and performance management
Model professionalism, teamwork, and a guest-first mindset
Ensure every guest receives warm, attentive, consistent service
Resolve guest concerns with empathy, speed, and professionalism
Anticipate guest needs and maintain a welcoming, high-vibe atmosphere
Support labor management, cost control, and budget adherence
Assist with analyzing sales trends and identifying opportunities to drive revenue
Help manage inventory, ordering, and vendor relationships
Uphold food safety, sanitation, and workplace safety standards
Ensure compliance with local regulations and company policies
Maintain accurate logs, reports, and operational documentation
Serve as acting General Manager when needed
Contribute to strategic planning, operational improvements, and team development
Support execution of promotions, events, and high-traffic brunch initiatives