Hotel Assistant General Manager
About The Position
We’re seeking an Assistant General Manager to support the General Manager in all aspects of hotel operations, ensuring exceptional service, smooth operations, and team collaboration. At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and wellbeing.
Requirements
- Previous hotel management or supervisory experience is required.
- Strong leadership and problem-solving skills, with the ability to multitask and prioritize in a fast-paced environment.
- Excellent communication and interpersonal skills, with a focus on customer service and team development.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for hospitality and a commitment to providing outstanding guest experiences.
Responsibilities
- Assist the General Manager in managing the day-to-day operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments.
- Oversee guest services, ensuring exceptional service and handling any guest issues or concerns in a timely and professional manner.
- Lead and motivate staff, providing training and support to maintain high service standards.
- Collaborate with department heads to ensure smooth hotel operations and resolve any cross-functional issues.
- Help manage budgets, inventory, and costs to ensure operational efficiency and profitability.
- Assist with scheduling, staffing, and performance reviews to maintain a positive and productive work environment.
- Ensure compliance with all health and safety regulations, as well as company policies and procedures.
Benefits
- 11 paid holidays per year
- paid vacation
- sick leave
- bereavement leave
- jury duty leave
- Affordable health, dental, & vision plans for you and your family
- Low-cost accident, critical illness, & hospital coverage
- Short- & long-term disability coverage paid by RMC
- Life / AD&D insurance company provided with additional optional coverage for your family
- Tuition reimbursement for college credits or professional certification
- Flexible spending plans options
- 401(k) retirement plans with company contribution
- Travel with hotel room discounts
- Teammate referral bonuses
- Paid time off to volunteer in your community
- Employee Assistance Program with mental health resources
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
