Assistant General Manager - Easley, SC

Panera Bread•Easley, SC

16d•Onsite

About The Position

The Assistant General Manager leads a bakery-cafe team and partners with the General Manager to oversee operations, delight guests, and grow the business. The role includes taking ownership of hiring, training, and team development; supporting key decisions and problem solving; and helping ensure that the bakery-cafe meets its business goals, operational and quality standards, and guest-service expectations. The Assistant General Manager also helps maintain costs and inventory and fosters a culture of warmth, belonging, growth, and trust. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. The role involves regularly lifting, carrying, pushing, or pulling objects weighing up to 50 pounds; standing and walking for up to six hours; and communicating clearly in a loud environment. A job offer is conditional upon the results of a background check.

Requirements

Must be at least 18 years of age.
Proven ability to drive positive results through strong business acumen.
Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
Availability to work flexible hours, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
Ability to stand and walk for up to six hours.
Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.

Nice To Haves

One or more years of restaurant management experience preferred.
ServSafe certification, or the ability to obtain it.

Responsibilities

Support the General Manager with key decisions and problem solving.
Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
Support hiring, onboarding, and training of new team members, and motivate, engage, inspire, and celebrate the team.
Help manage team performance to ensure bakery-cafe goals, operational and quality standards, and guest-service expectations are met.
Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
Work with the team to deliver quality food and service and delight guests.
Build relationships with guests to encourage long-term loyalty.
Follow operational procedures and help execute company strategies and initiatives.
Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
Assist the General Manager with bakery-cafe costs and inventory.
Promote a culture of warmth, belonging, growth, and trust.