AssistantGeneral Manager | Hampton Inn Tigard

PM New•Portland, OR

About The Position

The Assistant General Manager is the hotel’s second in command and helps ensure smooth day-to-day operations. The role works with department heads to direct and implement hotel policies, represents hotel leadership in interactions with guests, and supports the General Manager with administrative duties. The Assistant General Manager acts as General Manager when the General Manager is absent. The position involves being on your feet and moving around for more than half of the time, including standing, walking, carrying or lifting up to 25 pounds, bending, twisting, and climbing stairs. The role requires flexibility to accommodate varying schedules, including nights, weekends, and holidays. The company offers excellent pay, hotel discounts, food and beverage discounts, and the opportunity to join a growing hotel company.

Requirements

Bachelor’s degree in hotel management or a related field.
At least 4 years of management experience in the hotel industry.
Fluency in speaking, reading, and understanding English.
Familiarity with OSHA, local Department of Health regulations, and relevant current laws governing the handling of hazardous substances.
Ability and willingness to work as a team player and assist team members when needed.
Ability to accommodate varying schedules, including nights, weekends, and holidays.
Ability to stand and walk for more than half of the time, carry or lift up to 25 pounds, bend, twist, and climb stairs.

Responsibilities

Interview and hire new employees.
Receive and resolve guest complaints.
Assign duties to department heads and observe their performance to ensure adherence to hotel policies and established operating procedures.
Support the General Manager in establishing and monitoring policies and guidelines for the hotel’s day-to-day operations.
Act as General Manager in the General Manager’s absence.
Interact with guests and answer their questions.