AssistantGeneral Manager | Hampton Inn Tigard

PM Hotel Group • Tigard, OR

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About The Position

The Assistant General Manager is the hotel’s second in command and supports the seamless day-to-day operation of the hotel. The role works with department heads to direct and implement hotel-wide policies, interacts with guests and responds to their questions, and supports the General Manager with administrative duties. The Assistant General Manager acts as General Manager in their absence.

The position involves frequent movement around the hotel, including standing and walking for more than half of the time, carrying or lifting up to 25 pounds, bending and twisting, and climbing stairs. The schedule may vary and includes nights, weekends, and holidays.

Requirements

• Bachelor’s degree in hotel management or a related field.
• At least 4 years of management experience in the hotel industry.
• Fluent ability to speak, read, and understand English.
• Familiarity with OSHA, local Department of Health regulations, and current laws governing the handling of hazardous substances.
• Ability to work as a team player and assist team members when needed.
• Ability to accommodate varying schedules, including nights, weekends, and holidays.
• Ability to stand and walk for more than half of the time, carry or lift up to 25 pounds, bend and twist, and climb stairs.

Responsibilities

• Interview and hire new employees.
• Receive and resolve guest complaints.
• Assign duties to department heads and observe their performance to ensure adherence to hotel policies and established operating procedures.
• Support the General Manager in establishing and monitoring policies and guidelines for the hotel’s day-to-day operations.
• Act as General Manager in the General Manager’s absence.
• Interact with guests and answer their questions.
• Support the General Manager with administrative duties.

Benefits

• Hotel discounts
• Food and beverage discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager