About The Position

Massage Envy is hiring an Assistant General Manager to oversee and manage the clinic’s daily operations. The role includes achieving membership and retail sales goals, managing and training sales associates and massage therapy staff, and supporting members and guests. The Assistant General Manager helps maintain a professional clinic environment and handles operational tasks such as scheduling, sales reporting, payroll, bank deposits, inventory, and supply orders.

Requirements

  • Sales experience in the service or retail industry.
  • Ability to communicate expectations effectively to staff and build a winning team.
  • Ability to communicate information up the management line to the Clinic Administrator.
  • Competence as a trainer and motivator.

Nice To Haves

  • Management, sales, and/or marketing experience.

Responsibilities

  • Oversee and manage the daily operations of the clinic.
  • Achieve membership and retail sales goals.
  • Manage sales associates and massage therapy staff.
  • Train sales associates and monitor their performance.
  • Create and maintain staff and therapist work schedules.
  • Serve members and guests by answering phone calls, setting appointments, greeting arrivals, and selling memberships.
  • Maintain a professional clinic environment for employees and members and guests.
  • Generate sales reports, process payroll, make bank deposits, maintain inventory, and order supplies.
  • Communicate information to the Clinic Administrator.

Benefits

  • Salary plus commission and bonuses.
  • Medical, dental, vision, and 401(k) offered at participating locations.
  • Employee massages at reduced cost.
  • Employment growth opportunities.
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