Assistant General Manager - Azzip Pizza Bowling Green

Azzip Pizza•Bowling Green, KY

About The Position

Azzip Pizza’s Assistant General Manager (AGM) partners with the store General Manager to help the store achieve its performance goals. The AGM works hands-on, leads shifts, and serves as the primary point of responsibility for the store when the GM is not present. Working closely with the GM, the AGM develops, communicates, and executes strategies to meet store goals while directly leading shifts and serving customers. The role helps maintain high standards for pizza quality, customer service, and cleanliness. Starting pay is $19.90+ per hour, including $16.90 per hour base pay plus a $3 per hour tip guarantee. AGMs receive paid time off, a free pizza every shift, and health care benefits. Development and growth opportunities are available; 90% of current Azzip General Managers started as hourly members of the Azzip team.

Requirements

Ability to relate to and understand others on the team.
Strong work ethic that inspires others to increase their effort.
Ability to create accountability for team-based tasks and goals.
Ability to lead with a positive attitude and bring out the best in others.
Flexibility to work at least 30 hours per week, including evenings and weekends.
Must be 21 years of age or older.

Responsibilities

Lead by example through hands-on pizza making, customer service, and maintaining a clean and organized restaurant.
Teach and coach employees to follow Azzip’s standards for ingredient preparation, pizza making, and customer service.
Support the GM in hiring and building a strong bench of team members and shift leaders.
Open and close the store efficiently and effectively when needed.
Communicate and resolve customer and employee concerns, and elevate issues when appropriate.
Work with the GM to meet store goals for food, payroll, and other controllable costs.
Place nightly and weekly vendor orders.
Create a fun work environment by maintaining a positive attitude and helping others do the same.
Directly lead shifts and serve customers while ensuring high standards for pizza quality, customer service, and dining-room cleanliness.