Assistant General Manager - Moab Brewery - SLC International Airport

Retail and Dining Positions•Salt Lake City, UT

4d•Onsite

About The Position

The Assistant General Manager is a partner responsible for the restaurant. This role involves creating and delivering first-class experiences for the traveling public, working with either an on-trend national brand or an iconic local concept. The position is specifically for the Moab Brewery & Restaurant at the Salt Lake City Airport, a local favorite known for award-winning craft beer and hearty food, bringing its adventurous spirit and Utah hospitality to travelers. The role requires a passion for the guest, maintaining a professional restaurant image, being a visible presence, monitoring team and operational performance, ensuring positive guest service, resolving guest complaints, and driving sales and profitability. Adaptability and problem-solving skills are essential.

Requirements

2-4 years of experience in restaurant management.
Ability to lift a minimum of 25 lbs.
Perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances.
Standing for long periods and ability to work in an environment with varying temperatures.
Proficient in restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
Must agree to work various shifts in a 7/365 team-oriented environment.
Proficiency required in reading, writing, Microsoft Office, and mathematics.

Nice To Haves

Bachelor of Science degree in hotel/restaurant management is desirable.
A combination of practical experience and education will be considered as an alternative.
Obtain and maintain current ServSafe Food Manager’s Certification within six months of hire/promotion.

Responsibilities

Create and deliver first-class experiences for the traveling public.
Build a great workplace by promoting an engaged workforce, career development, and learning.
Maintain a professional restaurant image, including cleanliness, food quality and presentation standards, and grooming standards.
Be a visible presence, available to team members, guests, and airport partners.
Monitor the performance of the team and operational systems, making adjustments as necessary.
Ensure positive guest service in all areas.
Investigate and resolve complaints concerning food quality and service, responding to guests and the General Manager with a resolution within 24 hours.
Take all appropriate actions to turn dissatisfied guests into return guests.
Drive top line sales and profitability.
Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations.