Assistant General Manager

Bozzuto•Saint Petersburg, FL

20d•$65,000 - $69,000

About The Position

The Assistant General Manager (AGM) is a second-in-command role responsible for supporting the leadership and day-to-day operations of a residential community. The AGM leads by example in accordance with Bozzuto’s core values, contributes to financial and occupancy objectives, builds resident loyalty, and helps ensure the community and team present the Bozzuto brand well. The role combines hands-on execution with coaching and leadership, including taking responsibility for leading when the General Manager is not present. The position involves resident-facing leasing and service, rent collection and delinquency management, and maintaining high standards for the community’s interior and exterior. The AGM works one to two weekends per month when prospective residents are searching for a home, with two days off during the week. The position is eligible for additional bonus opportunities.

Requirements

A four-year college degree or equivalent relevant experience.
At least 2 years of experience in property management, hospitality, or retail.
Exposure to rent collection processes, budgets, and accounts receivable.
Proficiency leveraging social media platforms such as Facebook and Instagram, and a passion for creating and delivering engaging, distinctive content.
Outstanding written and verbal communication skills.
A sharp professional appearance.
Competence with industry software, apps, and computer programs.
Sales aptitude.

Nice To Haves

YARDI experience or familiarity is preferred.

Responsibilities

Lead by example and uphold behaviors consistent with Bozzuto’s core values and culture.
Contribute to financial objectives by collecting resident rent, posting rental receipts, and managing delinquency.
Conduct informative, personalized community tours that support occupancy and result in new leases.
Build brand loyalty and meet resident retention goals by making resident interactions positive.
Ensure the community’s interior and exterior are impeccable and the team maintains a crisp, professional appearance.
Coach and mentor team members respectfully when the Property Manager/General Manager is not present.
Work one to two weekends per month, with two days off during the week.
Create a motivating environment that encourages the team to do its best.
Take responsibility for leading when the General Manager is not present.
Connect with people through meaningful conversations that demonstrate concern and help them feel at home.
Resolve customer issues with care and enthusiasm.
Cover for team members when needed.
Seek opportunities to know and understand residents.