Assistant Manager(08941) Surf City, NC

Domino's Franchise•Surf City, NC

About The Position

The Assistant General Manager works in Store Operations as the second in command to the General Manager and serves as manager on duty. The role supports the store’s daily operations, team development, customer service, and business performance. The company describes opportunities for training, advancement, and career progression within its stores and broader organization. The Assistant General Manager helps maintain brand, company, health, safety, and cleanliness standards; supports recruitment, training, scheduling, marketing, and inventory management; and helps ensure high-quality products and service. The position involves managing team relationships and store operations, handling and reconciling cash, and meeting food and labor goals. It reports to the General Manager, with a secondary report to the Regional Operations Manager, and directly oversees Customer Service Representatives, Delivery Experts, and Pizza Makers.

Requirements

Be at least 18 years of age.
Have a positive attitude, integrity, and honesty.
Maintain excellent attendance and punctuality.
Have reliable transportation and a valid driver’s license, vehicle registration, and liability insurance.
Pass a background investigation and motor vehicle report.
Have previous inventory control, labor cost, and computer knowledge.
Be able to perform basic arithmetic accurately and quickly, with a calculator if needed.
Have verbal, writing, and telephone skills to communicate effectively with team members and customers.
Be able to comprehend and give correct written instructions.
Have motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Be able to enter orders using a computer keyboard or touch screen and use proprietary software systems, including PULSE and PWR.
Have near- and mid-range vision for most in-store tasks, depth perception, and the ability to differentiate between hot and cold surfaces.
Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Be able to stand for long periods; most tasks are performed from a standing position.

Responsibilities

Serve as manager on duty and second in command to the General Manager.
Partner with the General Manager on recruitment, new team member training, and scheduling.
Uphold brand standards and company policies.
Provide consistently high-quality products and service to customers.
Maximize sales and profit by meeting food and labor goals.
Ensure health, safety, and cleanliness standards are upheld.
Foster productive and professional team member relationships.
Serve as a store mentor and operations expert in store-level team member positions.
Build relationships with customers and the community.
Handle, reconcile, and report cash.
Control and manage inventory.
Assist the General Manager with marketing efforts.
Effectively train and engage team members.
Create and effectively manage team member schedules.