Assistant General Manager

Shake Shack•Riverhead, NY
•$65,187 - $83,866

About The Position

Shake Shack is hiring an Assistant General Manager to help lead restaurant operations and deliver high-quality food and hospitality. The role includes developing team members, managing day-to-day operational standards, and supporting sales, profitability, and compliance. Shake Shack describes its workplace as fun, inclusive, collaborative, and focused on learning, mentorship, and growth.

Requirements

  • At least 3 years of Restaurant General Management experience in a high-volume, fast-paced environment.
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
  • Ability to learn and train others on all aspects of Shack operations.
  • Demonstrated ability to champion hospitality and motivate team members.
  • Strong leadership skills focused on coaching and achieving excellence.
  • Knowledge of all financial aspects of business operations.
  • At least 3 years of P&L responsibilities.
  • Willingness to work flexible hours.

Nice To Haves

  • Food handler certification.

Responsibilities

  • Lead, coach, and develop team members.
  • Manage inventory, quality, and safety protocols.
  • Meet and exceed financial and profitability goals by managing the budget.
  • Maintain high standards of excellence and hospitality.
  • Drive sales and profits while developing people.
  • Implement company policies, procedures, and strategies to promote effective compliance with local and state health and safety codes.
  • Manage payroll and scheduling.
  • Promote the brand in the local community through word-of-mouth and restaurant events.

Benefits

  • Weekly pay and performance bonuses.
  • Shake Shack meal discounts.
  • Corporate discounts for travel, electronics, wellness, leisure activities, and more.
  • Medical, dental, and vision insurance.
  • Employer-paid life and disability insurance.
  • 401(k) plan with company match.
  • Paid time off.
  • Paid parental leave.
  • Access to an Employee Assistance Program on Day 1.
  • Pre-tax commuter and parking benefits.
  • Flexible spending and dependent care accounts.
  • Development and growth opportunities.
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