Assistant General Manager

A&R GROUP•Gulf Shores, AL

1d•Onsite

About The Position

Assistant General Manager Staybridge Suites – Gulf Shores, AL A&R Hospitality | Full Time | Exempt Lead. Inspire. Grow. Make Your Mark at the Beach. Do you want more than just a job? Do you want to run the floor, lead a team, and be the right hand to the GM at a high-performing hotel in one of Alabama’s top coastal destinations? At Staybridge Suites Gulf Shores, we’re looking for an Assistant General Manager who thrives in a fast-paced environment, leads from the front, and takes pride in delivering exceptional guest experiences. Located just minutes from the Gulf’s white sand beaches, our all-suite extended-stay hotel offers guests the comfort of home—spacious suites, full kitchens, complimentary breakfast, and social gatherings that create a true sense of community. This is your chance to step into a visible leadership role with real impact—on people, performance, and culture. Why This Role Stands Out Be the #2 leader on property with full hotel exposure Work for a company that values growth, accountability, and culture Develop into a future General Manager Live and work in Gulf Shores — where others vacation

Requirements

2–3+ years of hotel leadership or supervisory experience
A lead-from-the-front mentality — you don’t sit in the office
Strong communication and problem-solving skills
A passion for hospitality and delivering exceptional service
Flexibility to work evenings, weekends, and holidays
Previous experience in hospitality or a supervisory role is a big plus—but if you bring the drive, we’ll help with the rest
Flexible and ready for anything—early mornings, evenings, weekends, or the occasional late shift? You’re in!
Strong organizational and time management skills—you know how to juggle and get things done
A natural communicator who thrives on guest interaction and creating positive experiences
Confident problem-solver who can think on your feet and adapt quickly
Thrive in a fast-paced, high-energy environment where no two days are the same
You’ve got a passion for service and love going the extra mile to wow guests
Attention to detail is your superpower—you notice the little things that matter most
Results-focused—you see things through from start to finish, and you do it well
Embrace change and roll with the punches—it keeps things exciting!
Physically active and able to move throughout the hotel—walking, bending, and staying on your feet feels natural
You bring professionalism, integrity, and positive energy to every shift
Customer service is in your DNA—you love creating great moments
Quick learner, motivated worker, and always ready to jump in and help
A true team player who can also hold your own when needed
Basic math skills are helpful for tasks like inventory, restocking, and light reporting

Nice To Haves

Multi-department hotel experience
Experience as Manager on Duty or second-in-command
Familiarity with hotel systems like PMS and Quore
A track record of improving guest satisfaction and team performance

Responsibilities

Set the tone for service and ensure every guest feels welcomed, valued, and taken care of
Lead service recovery and turn challenges into loyal guest experiences
Drive guest satisfaction scores and elevate the property’s reputation
Oversee Front Desk, Housekeeping, Maintenance, and Guest Services
Step in wherever needed — this is a hands-on leadership role
Serve as Manager on Duty and keep operations running smoothly at all times
Coach, develop, and motivate supervisors and team members
Hold your team accountable while building a culture people want to be part of
Support scheduling, staffing, and labor efficiency
Support revenue goals through strong operations and service execution
Help control costs, manage labor, and improve overall hotel performance
Partner with Sales and Operations to deliver on group business and guest expectations
Champion the hotel’s safety culture and compliance standards
Conduct property walks to ensure cleanliness, maintenance, and brand excellence
Ensure the hotel consistently meets or exceeds brand expectations