Assistant General Manager

The Honey Baked Ham Company, LLC•Strongsville, OH

About The Position

The Assistant General Manager is a full-time, salaried position that oversees production and assists with store operations. The role supports overall performance goals for sales, customer service, product quality, and staff development, with full accountability for store operations. HoneyBaked provides a multi-week management training program covering sales, leadership, and core management skills, supported by experienced trainers. The ideal candidate is a ready-to-advance Assistant Manager or Supervisor from a retail or restaurant environment who is committed to hands-on customer service, product quality, cost control, community relationships, sales growth, and developing employees. Store leaders need a valid driver’s license and reliable transportation. The position involves physical tasks and working with a hot torch.

Requirements

  • Current ready-to-advance Assistant Manager or Supervisor experience in a retail or restaurant environment.
  • Passion for personal, hands-on customer service.
  • Demonstrated growth in previous roles.
  • Commitment to product quality.
  • Understanding of how costs affect business profitability and how to control costs.
  • Ability to build community relationships and increase sales.
  • Ability to coach and develop employees.
  • Valid driver’s license and reliable transportation.
  • Ability to bend, stoop, stand for long periods, twist, and lift products and supplies weighing up to 65 pounds.
  • Ability to work with a hot torch.

Nice To Haves

  • Experience hiring seasonal workers.

Responsibilities

  • Oversee production and assist with store operations.
  • Help achieve store performance goals for sales, customer service, and product quality.
  • Support staff development and coach employees, identifying and developing talent.
  • Build relationships in the community and increase store sales.
  • Understand how costs affect profitability and control those costs.
  • Maintain accountability for store operations.

Benefits

  • Competitive pay and benefits.
  • 401(k) with a great match.
  • Operating hours that mean minimal early mornings and late nights.
  • Leadership development program.
  • Store closures on Sundays.
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