Assistant General Manager (4109)

B.HOM Student Living • Baton Rouge, LA

1d • $21 - $22 • Onsite

About The Position

The Assistant General Manager supports the General Manager in overseeing all on-site operations and achieving financial and operational objectives for the community. This role plays a key part in ensuring accurate reporting, strong resident satisfaction, and compliance with company policies and applicable laws, while helping drive overall property performance.

Requirements

• Previous experience in property management
• Strong understanding of property operations and financial fundamentals
• Excellent communication skills with the ability to interact across all levels
• Strong customer service and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and property management systems
• Demonstrated leadership and team support capabilities
• Ability to obtain any required state leasing license within required timeframe

Nice To Haves

• Bachelor's degree
• Experience in student housing or multifamily environments

Responsibilities

• Partner with the General Manager to maximize revenue and manage expenses within budget
• Ensure accuracy of financial data, reporting, and revenue-related analytics
• Oversee rent collection processes and coordinate with collection agencies as needed
• Ensure all billing and revenue entries are accurate within property management systems
• Respond to resident service requests and ensure timely resolution with maintenance team
• Maintain high levels of resident satisfaction through proactive communication and follow-up
• Support resolution of resident concerns and ensure proper documentation and follow-through
• Assist with leasing activities including tours, applications, and lease execution
• Inspect units, common areas, and property conditions to ensure standards are maintained
• Support unit turns and readiness for scheduled move-ins
• Partner with the General Manager to implement and maintain operational standards
• Assist in training and developing on-site team members
• Support scheduling and coordination of team activities and responsibilities
• Ensure adherence to safety policies, inspections, and key control procedures
• Ensure compliance with local, state, and federal housing and employment laws
• Support eviction processes in coordination with legal counsel when required
• Compile and analyze data for reporting and operational insights
• Stay informed on industry trends and local market conditions
• Support planning and execution of resident events and programming
• Partner with Resident Life teams to enhance community engagement
• Perform other duties as assigned to support community success

Benefits

• Competitive compensation + performance-based bonus opportunities
• Comprehensive benefits package (medical, dental, vision)
• 401(k) with company match
• 12-weeks Paid Parental Leave
• Company Paid Sabbatical Leave
• 12 company-paid holidays
• Birthday holiday
• Paid Time Off — Starting at 120 hours per year
• Sick and safe time
• Short and long-term disability insurance
• Pet insurance options
• Career growth opportunities within a rapidly growing organization
• A people-first culture focused on development and success

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED