Assistant General Manager-7396

YouFit•West Palm Beach, FL

13d

About The Position

The Assistant General Manager (AGM) at YouFit Gyms helps ensure smooth gym operations while driving membership growth, sales, and an exceptional member experience. The AGM supports the General Manager with daily operations, team development, and service standards; mentors and trains the front desk team; and helps ensure compliance with company policies. The role also contributes to membership retention, sales execution, and overall club performance. When the General Manager is unavailable, the AGM acts as the primary leader. YouFit offers industry-competitive compensation packages that typically include base pay and opportunities for additional earnings through commissions and/or bonuses. The position is full-time and is based at the West Palm Beach, Florida location.

Requirements

Must be at least 18 years of age.
Proficient in reading, speaking, and writing in English.
Available to work Sunday through Thursday, with flexibility for business needs.
At least 6 months of management or leadership experience in a fitness, hospitality, sales, or customer service setting.
Demonstrated ability to lead, coach, and develop a team to achieve sales, service, and operational goals.
Experience in customer service, operations, or sales management, with a focus on exceptional member experiences.
Strong problem-solving and conflict-resolution skills for handling escalated member and team concerns.
Ability to manage labor, inventory, and operational costs.
Ability to execute company initiatives and maintain compliance in sales, operations, and personal training services.
Able to frequently bend, stoop, and lift up to 50 pounds.

Nice To Haves

Fluency in multiple languages is favored.

Responsibilities

Lead by example and uphold customer service standards to provide members and guests with an exceptional experience.
Train and develop team members to meet sales, service, and operational goals.
Support membership sales and personal training growth by educating members about available services and helping the team execute sales strategies.
Assist with recruiting, interviewing, and onboarding employees.
Oversee daily gym operations and lead the club when the General Manager is unavailable.
Maintain facility cleanliness and maintenance standards through inspections, issue resolution, and facility work orders.
Monitor financial processes, including cash handling, daily money reconciliation, and deposit tracking.
Use CRM systems to support member engagement and retention and track business performance metrics.
Ensure compliance with company policies, sales procedures, and operational guidelines, and maintain accurate records and documentation.
Support marketing, promotions, and community engagement initiatives to drive member participation and retention.