Virtual Hiring Event | Hiring General Managers and Assistant General Managers

Convive Brands • Washington, DC

1d • $62,000 - $65,000 • Onsite

About The Position

Le Pain Quotidien is hiring Assistant General Managers for its restaurants. The Assistant General Manager is a hands-on leader who partners with the General Manager to lead the team, elevate the guest experience, and drive business performance. The role has ownership across people, hospitality, operations, and financial performance, with support from an experienced General Manager and opportunities to develop toward a future General Manager role.

The position emphasizes active leadership on the restaurant floor, developing people and culture, delivering consistent hospitality, and balancing service standards with operational and financial results. Candidates should have restaurant leadership experience in a full-service restaurant, hospitality group, or comparable environment. A NYC Food Handlers License is required. The hiring event is virtual on Thursday, October 29, from 11 AM to 3 PM EST; applicants will be contacted to coordinate.

Requirements

• At least 2 years of restaurant leadership experience in a full-service restaurant, hospitality group, or comparable environment.
• Genuine passion for hospitality and ability to lead from the floor and inspire a team during service.
• Track record of building restaurant cultures where people feel valued, supported, challenged, and accountable.
• Strong guest-experience instincts and ability to coach teams toward consistently high service standards.
• Demonstrated ability to hire, develop, coach, and retain talent at multiple organizational levels.
• Experience managing or contributing to labor, sales, COGS, inventory, forecasting, and P&L performance.
• Growth mindset and desire to develop toward General Manager-level leadership.
• Ability to stand for prolonged periods and lift and carry items weighing up to 50 lbs.
• NYC Food Handlers License required.

Nice To Haves

• Proficiency in Spanish, French, and/or Arabic.

Responsibilities

• Lead from the floor during service, coach in the moment, support the team, and ensure guests receive exceptional hospitality.
• Own the guest experience by anticipating needs, resolving concerns with empathy and urgency, and using service recovery to build loyalty.
• Develop people and build a culture where team members feel valued, accountable, and motivated to grow.
• Partner with the General Manager to recruit, interview, hire, onboard, develop, and retain a high-performing restaurant team.
• Lead and coach restaurant leaders and team members through opening, service, and closing, ensuring consistent execution and shift-to-shift communication.
• Manage labor deployment during service, balancing the guest experience, team productivity, and financial performance.
• Maintain standards for food quality, hospitality, cleanliness, food safety, and brand execution.
• Partner with the General Manager to manage inventory, food cost, waste, ordering, and COGS, and take action to improve performance.
• Contribute to P&L performance by using sales, labor, COGS, and other business metrics to identify trends, forecast needs, and drive profitability.
• Step into the General Manager's responsibilities as needed, demonstrating readiness for future General Manager opportunities.

Benefits

• Medical, dental, and vision benefits.
• PTO starting at 10 days.
• 401k with company match.
• Life insurance.
• Commuter benefits.
• Pet insurance.
• Team member discounts at all brands.
• Daytime hours and a more predictable schedule, described as supporting work-life balance.
• Bonus in addition to the stated annualized salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed