Hiring All Management Positions! General Managers and Assistant General Managers

Convive Brands•New York, NY

2d•$64,000 - $70,000•Onsite

About The Position

As Assistant General Manager at Le Pain Quotidien, you will partner closely with the General Manager to lead the restaurant team, elevate the guest experience, and drive business performance. This hands-on leadership role is suited to an experienced hospitality leader who actively works on the floor, develops people, and balances excellent service with operational and financial results. You will help shape restaurant culture, coach leaders and team members, and uphold consistent hospitality standards across every shift. The role has meaningful ownership across people, hospitality, operations, and financial performance. You will work alongside an experienced General Manager, with support for continued development toward future General Manager opportunities. Le Pain Quotidien describes its restaurant environment as offering daytime hours, a more predictable schedule, and a sustainable pace. The position is at the Le Pain Quotidien location at 16 E 44th St, New York, NY 10017.

Requirements

At least 2 years of restaurant leadership experience in a full-service restaurant, hospitality group, or comparable environment.
Genuine passion for hospitality and a proven ability to lead from the floor and inspire a team during service.
Track record of building restaurant cultures where people feel valued, supported, challenged, and accountable.
Strong guest-experience and service-excellence instincts, with the ability to coach teams toward consistently high standards.
Demonstrated ability to hire, develop, coach, and retain talent at multiple levels of the organization.
Experience managing or contributing to labor, sales, COGS, inventory, forecasting, and P&L performance.
Growth mindset and desire to continue developing toward General Manager-level leadership.
Ability to stand for prolonged periods and lift and carry items weighing up to 50 lbs.
Food Handlers License required for consideration.

Nice To Haves

Proficiency in Spanish, French, and/or Arabic.

Responsibilities

Lead from the floor during service, coaching in the moment, supporting the team, and ensuring guests receive exceptional hospitality from arrival through departure.
Own the guest experience by anticipating needs, resolving concerns with empathy and urgency, and using service recovery to build guest loyalty.
Develop team members and build a culture in which people feel valued, accountable, and motivated to grow.
Partner with the General Manager to recruit, interview, hire, onboard, develop, and retain a high-performing restaurant team.
Lead and coach restaurant leaders and team members through opening, service, and closing, ensuring consistent execution and effective shift-to-shift communication.
Manage labor deployment during service, making real-time decisions that balance guest experience, team productivity, and financial performance.
Maintain food quality, hospitality, cleanliness, and food safety standards.
Partner with the General Manager to manage inventory, food cost, waste, ordering, and COGS, and take action to improve performance.
Contribute to P&L performance by using sales, labor, COGS, and other business metrics to identify trends, forecast needs, and drive profitability.
Step into the General Manager's responsibilities as needed and demonstrate readiness for future General Manager opportunities.