Assistant General Manager- Chips N' Ales- WinStar World Casino

Traditions Hospitality Group•Thackerville, OK

30d•$55,000 - $55,000•Onsite

About The Position

The Assistant General Manager at Traditions Hospitality Group supports the success of the Chips N' Ales establishment at WinStar World Casino Resort through leadership, expertise, and dedication. Working closely with the team, this role helps deliver exceptional service and memorable guest experiences. The position assists with overall operations, staff supervision, guest relations, and facility maintenance; supports strategies to improve guest satisfaction and business growth; ensures compliance with regulations and company policies; and handles administrative work including scheduling, budget management, and reporting. The work environment may involve exposure to smoke, with intensity varying by the establishment's location. Candidates must be flexible to work nights, weekends, and holidays, and willing to travel as required.

Requirements

Must be at least 21 years old.
At least 2 years of experience in a hospitality-related role.
Must be able to obtain a Gaming badge, if applicable.
Must be able to obtain an ABLE license, if applicable.
Flexibility to work nights, weekends, and holidays.
Excellent leadership, communication, and problem-solving skills.
Ability to maintain a professional appearance and demeanor at all times.
Willingness to travel as required.

Responsibilities

Assist in managing overall operations, including staff supervision, guest relations, and facility maintenance.
Support the development and implementation of strategies to enhance guest satisfaction and drive business growth.
Ensure compliance with regulatory requirements and company policies.
Handle administrative tasks, including scheduling, budget management, and reporting.