Assistant Manager(08814) 9413 Ploof Rd

Domino's Franchise•Leland, NC

About The Position

The Assistant General Manager works in Store Operations as the second in command to the General Manager and serves as manager on duty. The role supports store operations, team development, customer service, and sales and profit goals. The company describes opportunities for training, advancement, and potential progression into other roles, including franchise ownership. Assistant General Managers help uphold brand standards and company policies, maintain health, safety, and cleanliness standards, and deliver high-quality products and service. They support recruiting, training, scheduling, marketing, inventory management, and cash reconciliation while building positive relationships with team members, customers, and the community. The job requires working in a fast-paced store environment and performing tasks that may involve standing for long periods, precise hand coordination, and operating computer or touchscreen systems.

Requirements

Be at least 18 years of age.
Have reliable transportation and a valid driver's license, vehicle registration, and liability insurance.
Pass a background investigation and motor vehicle report.
Have previous inventory control, labor cost, and computer knowledge.
Demonstrate the ability to create and effectively manage team member schedules.
Perform basic arithmetic accurately and quickly, with a calculator if needed.
Have verbal, writing, and telephone communication skills to communicate effectively with team members and customers.
Have motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Be able to enter orders using a computer keyboard or touchscreen and use proprietary software systems, including PULSE and PWR.
Comprehend and provide correct written instructions.
Be able to talk and hear on the telephone.
Have near- and mid-range vision for most in-store tasks and depth perception.
Be able to differentiate between hot and cold surfaces.
Be able to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Be able to stand for long periods; most tasks are performed from a standing position.
Demonstrate an exceptional and positive attitude, integrity and honesty, and excellent attendance and punctuality.

Responsibilities

Serve as manager on duty and second in command to the General Manager.
Partner with the General Manager on recruitment, new team member training, and scheduling.
Uphold brand standards and company policies.
Provide consistently high-quality products and service to customers.
Meet food and labor goals to maximize sales and profit.
Ensure health, safety, and cleanliness standards are upheld.
Foster productive and professional team member relationships.
Mentor store team members and serve as an operations expert in store-level positions.
Build relationships with customers and the community.
Handle, reconcile, and report cash.
Control and manage inventory.
Assist the General Manager with marketing efforts.
Effectively train and engage team members.
Create and manage team member schedules.