Assistant General Manager
About The Position
L. Woods, located in Lincolnwood just outside Chicago, serves American classics and barbecue specialties in a nostalgic Northwoods Supper Club atmosphere. Lettuce Entertain You Restaurants is hiring an Assistant General Manager with at least two years of AGM experience. The role supports the General Manager in running restaurant operations, developing teams, delivering an exceptional guest and employee experience, and meeting financial goals. The position involves working a variety of days and shifts, including early mornings, late nights, and weekends, and may require work at multiple sites with or without overnight travel.
Requirements
- At least 5 years of restaurant management experience.
- At least 2 years of Assistant General Manager experience in a full-service restaurant.
- Skilled in leading and developing teams.
- Experience with inventory and BOH systems.
- Ability to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds.
Responsibilities
- Ensure day-to-day business operations run smoothly.
- Assist with training, recruiting, HR and administrative duties, financials and statement preparation, and customer service inquiries.
- Organize, run, and supervise efficient daily opening and closing shifts while ensuring an exceptional guest and employee experience.
- Provide guidance and leadership to hourly and management teams while fostering the Culture of Caring.
- Respond immediately and effectively to guest and employee needs and feedback.
- Assist the General Manager with managing costs, driving sales, and growing the business in support of financial goals.
- Partner with the General Manager and management team to interview, hire, onboard, train, supervise, and develop BOH employees and teams as needed.
- Conduct regular and ad hoc inventories of food, beverage, and restaurant supplies; track high-cost items; place supply orders; and accept and inspect deliveries.
- Model and promote teamwork across all teams.
- Use tact and good judgment when addressing challenges involving guests, vendors, and employees, responding with patience and courtesy.
- Work a variety of days and shifts, including early mornings, late nights, and weekends, at multiple sites with or without overnight travel as needed.
Benefits
- Competitive salary
- Quarterly bonus
- Paid time off, including paid holidays, personal days, and vacation
- 401(k)
- Blue Cross Blue Shield medical insurance
- Dental and vision insurance
- Life, accident protection, and critical illness insurance
- Domestic partner benefits
- Restaurant discounts
- Employee Assistance Program focused on mental health and wellness
- Career-long training and growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
