About The Position

The Assistant General Manager supports the General Manager in leading daily hotel operations at Fairfield Inn Chester, Virginia. This hands-on leadership role helps maintain smooth operations and a positive guest experience by supporting Front Desk, Housekeeping, and Maintenance, coaching associates, resolving guest concerns, and assisting with staffing and operational controls. The position upholds Marriott brand standards, cleanliness, and safety practices. Flexibility to work evenings, weekends, and holidays as needed is essential.

Requirements

  • Supervisory or management experience in hotels.
  • Strong operational knowledge.
  • A track record of developing teams and delivering results.
  • Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Marriott experience is preferred.
  • Experience as a Front Office Manager, Operations Supervisor, or current Assistant General Manager.

Responsibilities

  • Partner with the General Manager to lead daily hotel operations.
  • Support Front Desk, Housekeeping, and Maintenance to keep the hotel guest-ready.
  • Coach associates and reinforce service and performance expectations.
  • Resolve guest concerns with professionalism and follow-through.
  • Assist with scheduling, staffing, labor controls, and operational reporting.
  • Uphold Marriott brand standards, cleanliness, and safety practices.
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