Assistant General Manager
About The Position
The Assistant General Manager provides overall leadership, supervision, and direction for strategic initiatives and operating standards to positively impact business results across selected front-of-house and back-of-house areas, under the guidance of the General Manager. The role oversees both day-to-day details and broader business objectives in a fast-paced restaurant and entertainment environment, with a focus on team performance, guest experience, revenue growth, cost control, and operational execution. The position involves working an average of 50 hours per week, walking approximately five miles per shift, and being able to handle high-volume business days.
Requirements
- Must be at least 21 years of age.
- At least 5 years of restaurant or hospitality experience.
- Proficiency in managing cost of goods sold and labor.
- Strong business acumen.
- Ability to lead a team in creating a memorable guest experience.
- Ability to work weekends, nights, and holidays.
- Ability to work in a fast-paced, noisy environment with distracting conditions.
Responsibilities
- Promote positive employee relations by effectively delegating managerial duties and fostering high staff morale.
- Analyze financial reports and develop action plans to grow revenue and control costs to meet or exceed annual budgets.
- Ensure staff training programs are executed.
- Ensure staffing levels and management coverage meet business needs and maximize the customer experience.
- Deliver an unparalleled guest experience through the combination of food, drinks, and games.
- Maintain a safe and secure environment for guests and staff.
- Continuously improve operational execution through attention to detail and adherence to operating standards and procedures.
Benefits
- Competitive salary.
- Quarterly bonus program.
- Health, dental, vision, and long- and short-term disability coverage.
- Employee Assistance Program.
- Buster’s Legacy Fund, which supports team members during difficult times.
- 401(k) matching plan.
- Free food.
- Free gameplay.
- Large leadership team with multiple managers per shift.
- Fun work environment.
- Career growth opportunities across Dave & Buster’s and Main Event Entertainment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
