Assistant General Manager #9150/9151

The Inland Real Estate Group of Companies•Falmouth, ME
•$18 - $21•Onsite

About The Position

Devon Self Storage is hiring a full-time Assistant General Manager for its store at 50 Gray Rd, Falmouth, Maine. The role also covers shifts at the company’s other Falmouth location at 430 US-1. The Assistant General Manager supports daily store operations and creates a high-touch customer experience by helping customers choose storage solutions, completing sales, and processing payments. The position includes opening and securing the store, meeting sales goals, managing merchandise, assisting with online auctions, maintaining the property, and performing light maintenance. The job is an in-store position with a flexible schedule outside traditional retail hours, without late nights or very early mornings.

Requirements

  • High school diploma or equivalent.
  • Ability to lift more than 30 pounds.
  • Strong customer service and communication skills.
  • Ability to work independently when needed and follow through on assignments.
  • Valid driver’s license and insurance, with access to reliable transportation for workday travel.
  • Ability to manage multiple tasks simultaneously.
  • Basic to moderate knowledge of Microsoft Office, including Word, Excel, and Outlook.
  • Ability to work regularly indoors and outdoors, with exposure to adverse weather and environmental conditions, noise extremes, chemicals, debris, and traffic hazards.

Responsibilities

  • Open, close, and secure the store each business day.
  • Meet and exceed sales goals through rentals, protection plans, and merchandise.
  • Ensure products are ordered, received, stocked, priced, and displayed efficiently and on time.
  • Assist the General Manager with the online auction process.
  • Build and maintain customer relationships by helping customers find suitable storage solutions.
  • Deliver a personalized, high-touch customer experience.
  • Process payments, balance receipts, and complete bank deposit drops.
  • Conduct daily property walkthroughs, safety inspections, and lock checks.
  • Clean storage units and open and close storage doors.
  • Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and landscaping.
  • Travel during the workday to vendors and/or other worksites.

Benefits

  • Competitive hourly pay and eligibility for an uncapped monthly performance-based bonus.
  • Medical, dental, and vision insurance (PPO) for eligible full-time employees.
  • Company 401(k) plan with company match.
  • Vacation time.
  • Nine paid holidays and three floating holidays per year.
  • Sick time.
  • Tuition reimbursement opportunity.
  • Company-paid life insurance equal to annual base salary.
  • Company-paid short-term and long-term disability.
  • Paid parental leave.
  • Growth opportunities.
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