Assistant General Manager
About The Position
The Assistant General Manager supports the Site General Manager with daily car wash operations and learns to manage a site. The role helps ensure inventory, equipment, site, service, and safety standards are met, delivering a convenient, consistent, and exceptional customer experience. The Assistant General Manager also addresses customer claims and assists with hiring, training, coaching, managing, and developing Teammates. The role sets an example while performing car wash activities and supports Teammates in doing their jobs well, growing their responsibilities, and upholding company values. This is an active, outdoor workplace with a team of car washers. Typical compensation is $22.50 per hour, comprising $20.50 base pay and an average of $2 per hour in membership-sales commissions. Commissions are uncapped, and top performers regularly earn more than $2 per hour in additional commissions. The role also offers a $500 monthly bonus tied to achieving 100% of company and individual performance plan targets. The offer depends on location and the candidate’s knowledge, skills, abilities, and performance.
Requirements
- High school diploma or equivalent.
- At least 6 months of management experience in a service-related business.
- Ability to communicate clearly, engage, and lead others by example.
- Ability to achieve results independently and work collaboratively with a team.
Nice To Haves
- Car wash experience is preferred but not required.
Responsibilities
- Assist the Site General Manager with daily car wash operations.
- Help meet inventory, equipment, site, service, and safety standards.
- Help deliver a convenient, consistent, and exceptional car wash experience for customers.
- Address customer claims.
- Assist with hiring, training, coaching, managing, and developing Teammates.
- Set an example while performing car wash activities and uphold company values.
- Deliver excellent customer service and drive sales growth.
- Organize time, work, and the team to complete varied responsibilities.
- Find proactive and creative solutions to operational and people challenges.
Benefits
- Competitive health benefits.
- 401(k).
- Paid time off.
- Free car washes.
- Opportunity to grow a career with the company and learn transferable work/life skills.
- Uncapped commissions on membership sales.
- Monthly $500 bonus tied to company and individual performance plan targets.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
