Assistant General Manager

Panera Bread • Murfreesboro, TN

20d

About The Position

The Assistant General Manager helps lead a Panera bakery-cafe, partnering with the General Manager to oversee operations, make decisions, solve problems, delight guests, and grow the business. The role takes ownership of hiring, training, team development, staffing, and shift operations while helping the team meet business goals, operational and quality standards, and guest-service expectations. The Assistant General Manager also supports cost and inventory management, compliance, workplace safety, and Panera’s culture and Guiding Values & Behaviors.

The role requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. Candidates must be at least 18 years old. A background check is required as a condition of any job offer. Physical requirements include lifting, carrying, pushing, or pulling objects weighing up to 50 pounds; standing and walking for up to six hours; and communicating and understanding directions in a loud environment. Compensation depends on factors including relevant experience, job-related knowledge, skills, and location.

Requirements

• At least 18 years of age.
• ServSafe certification or the ability to achieve it.
• Proven ability to drive positive results through strong business acumen.
• Proven availability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Flexible availability, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to six hours.
• Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.

Nice To Haves

• At least one year of restaurant management experience is preferred.

Responsibilities

• Support the General Manager with key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of new team members; motivate, engage, inspire, and celebrate the team.
• Help manage team performance so the bakery-cafe meets its goals, operational and quality standards, and guest-service expectations.
• Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
• Work with the team to delight guests through food quality, service, and team performance.
• Build relationships that lead to long-term, loyal guests.
• Follow operational procedures and ensure the bakery-cafe executes company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager with managing the bakery-cafe’s costs and inventory.
• Help build a culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed