Assistant General Manager #9155

The Inland Real Estate Group of Companies•Harrisburg, PA
•$18 - $21•Onsite

About The Position

Devon Self Storage is hiring a full-time, in-store Assistant General Manager for its Harrisburg, Pennsylvania location. The role focuses on delivering a high-quality customer experience, helping customers select storage solutions, making sales, processing payments, and supporting daily store operations. The Assistant General Manager also assists the General Manager with online auctions and helps maintain the property and facility.

Requirements

  • High school diploma or equivalent.
  • Ability to lift more than 30 pounds.
  • Strong customer service and communication skills.
  • Ability to work independently when needed and follow through on assignments.
  • Valid driver's license and insurance, with access to reliable transportation for workday travel to vendors and/or other worksites.
  • Ability to manage multiple tasks simultaneously.
  • Basic to moderate knowledge of Microsoft Office, including Word, Excel, and Outlook.
  • Ability to work regularly indoors and outdoors, with exposure to adverse environmental conditions, weather, noise extremes, chemicals, debris, and traffic hazards.

Responsibilities

  • Open, close, and secure the store each business day.
  • Meet and exceed sales goals through rentals, protection plans, and other merchandise.
  • Ensure products are ordered, received, stocked, priced, and displayed efficiently and on time.
  • Assist the General Manager with the online auction process.
  • Build and maintain customer relationships by helping customers find suitable storage solutions.
  • Deliver a personalized, high-touch customer experience.
  • Process payments, balance receipts, and complete bank deposit drops.
  • Conduct daily property walkthroughs, safety inspections, and lock checks.
  • Clean storage units and open and close storage doors.
  • Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and light landscaping.

Benefits

  • Competitive hourly pay and eligibility for an uncapped monthly performance-based bonus.
  • Growth opportunities and eligibility for internal promotion.
  • Medical, dental, and vision insurance (PPO) for eligible full-time employees.
  • Participation in the company 401(k) plan with a company match.
  • Vacation time.
  • Nine paid holidays and three floating holidays per year.
  • Sick time.
  • Tuition reimbursement opportunity.
  • Company-paid life insurance equal to annual base salary.
  • Company-paid short-term and long-term disability.
  • Paid parental leave.
  • Work-life balance and a schedule without late nights or very early mornings.
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