Assistant General Manager #9155

The Inland Real Estate Group of Companies • Harrisburg, PA

9d • $18 - $21 • Onsite

About The Position

Join Devon Self Storage as a Full-Time Assistant General Manager in Harrisburg, PA. This customer-focused role offers career growth without the unpredictable schedules of traditional retail. You will be responsible for creating a great customer experience, from helping customers find the right storage unit to completing sales and processing payments. This position is ideal for individuals passionate about customer service, sales, and continuous learning.

Requirements

• High School Diploma or Equivalent
• Ability to lift 30+ lbs.
• Strong customer service skills and communication required.
• Proven ability to work independently when needed and follow through on assignments.
• Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
• Strong ability to manage multiple tasks simultaneously.
• Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook.
• Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.

Nice To Haves

• This position is eligible as an internal promotion opportunity.

Responsibilities

• Ensure the store is opened, closed, and secured each business day.
• Meet and exceed sales goals through rentals, protection plans, and other merchandise.
• Order, receive, stock, price, and display products in a timely and efficient manner.
• Assist the General Manager with the online auction process.
• Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
• Deliver a personalized, high-touch customer experience.
• Process payments, balance receipts, and complete bank deposit drops.
• Conduct daily property walkthroughs for safety inspections and lock checks.
• Clean storage units.
• Open and close storage doors.
• Complete tasks requiring lifting 30+ lbs.
• Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and other light maintenance and landscaping duties.

Benefits

• Full-time in-store position
• Competitive hourly pay
• Uncapped MONTHLY performance-based bonus
• Growth opportunities
• A schedule that operates outside of traditional retail hours (no late nights or super early mornings)
• A role that supports work-life balance
• Medical/Dental/Vision insurance (PPO)
• Participation in the company 401(k) plan with a company match
• Vacation Time
• Nine Paid Holidays
• Three floating holidays per year
• Sick time
• Tuition reimbursement opportunity
• Company-paid life insurance equaling your annual base salary
• Company-paid short-term and long-term disability
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED