Assistant Front Office Manager

Trump International Hotel & TowersNew York, NY
$66,300 - $68,000Onsite

About The Position

Trump International Hotel & Tower New York is seeking an Assistant Front Office Manager to join their dynamic team. This role involves assisting in all facets of Front Office Operations and long-term strategic planning. The candidate will be responsible for supporting, leading, and coaching the team to ensure consistently exceptional service delivery, engaging in long and short-term planning, running shifts, and conducting daily training and reinforcement of service standards.

Requirements

  • Front Office department experience required
  • Previous experience in a luxury environment
  • Knowledge of Microsoft Office and hotel property software
  • Strong verbal and written communication skills
  • Excellent follow-up and organizational skills
  • 100% flexible in scheduling (Full availability, including weekends, and holidays)
  • Proactive and have a creative, positive, and focused vision

Nice To Haves

  • College degree preferred
  • Knowledge of multiple languages preferred

Responsibilities

  • Assist in all facets of Front Office Operations
  • Long-term strategic planning
  • Support, lead, and coach the team
  • Ensure consistently exceptional service delivery
  • Run shifts
  • Daily training and reinforcement of service standards
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