Assistant Front Office Manager

Starwood HotelsSan Francisco, CA
$72,000 - $76,000Onsite

About The Position

We have an opportunity for a service-minded Assistant Front Office Manager to lead and inspire our great-natured service team. Our Assistant Front Office Manager will train, supervise and help mentor new hires, setting them up for success in the most productive ways. It’s a role in which you’ll be constantly interacting with guests, whether you’re welcoming them from across an ocean or just around the corner. And you’ll be teaching others to do the same, so leading by example is everything in this role.

Requirements

  • Minimum of 2 years experience working in a Front Office supervisory role.
  • Advanced knowledge of front office operations.
  • Strong leader.
  • Proven track record in guest and team member engagement and financial performance.
  • Excels at communication, both verbal and written.
  • Able to accommodate a flexible schedule to include days, evenings, weekends and holidays.

Nice To Haves

  • Preferably within an upper upscale or luxury hotel environment.
  • A post-secondary diploma or degree would be a plus.

Responsibilities

  • Train, supervise and help mentor new hires.
  • Lead and inspire the service team.
  • Constantly interact with guests.
  • Lead by example.

Benefits

  • Equal Opportunity Employer
  • Commitment to non-discrimination on any protected basis covered under applicable law.
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