Assistant Food & Beverage Manager

Homma Talent•Sam Snead Hwy, VA

About The Position

The Assistant Food & Beverage Manager provides training and supervision to associates in the restaurant outlets and supports prompt, courteous service and overall restaurant success. The role focuses on guest satisfaction, service standards, staff scheduling and productivity, food and beverage quality, financial controls, and maintaining the restaurant’s physical environment.

Requirements

  • Bachelor’s degree in hospitality, restaurant management, or a related field.
  • Previous restaurant manager experience required.
  • Flexible schedule, including evenings, weekends, and holidays.
  • Understanding of financial statements and labor productivity.
  • Must have unexpired Food Handlers and TABC credentials or obtain them upon hire.
  • Ability to stand and walk for an extended period or an entire shift.
  • Ability to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
  • Due to TN visa restrictions, applicants must be from Mexico or Canada; the posting states this is a legal requirement, not an employer preference.

Responsibilities

  • Ensure maximum guest satisfaction while dining in the restaurant.
  • Conduct daily pre-meal meetings with service staff.
  • Supervise the floor during operations.
  • Ensure service personnel follow service protocols, including steps of service.
  • Handle guest complaints to the guests’ satisfaction.
  • Prepare weekly staff schedules.
  • Ensure kitchen, stewarding, and cashier staff are on duty as scheduled.
  • Ensure side stations are fully stocked with equipment.
  • Ensure beverage machines are functioning properly.
  • Ensure station rotation in seating.
  • Assist with seating or serving guests as necessary.
  • Monitor service staff productivity.
  • Monitor food product quality and consistency.
  • Ensure special boards and descriptions are posted accurately.
  • Recognize repeat guests and maintain familiarity with clients.
  • Review reservations daily and check them against the front desk VIP list.
  • Ensure special-attention details are handled properly.
  • Maintain the restaurant’s physical atmosphere and cleanliness.
  • Ensure staff uniforms and appearances meet specifications.
  • Ensure tabletops are set to specifications and inspect tabletops, side stations, and tray stands during service.
  • Ensure equipment is clean and in good condition.
  • Adjust lights and music appropriately for each meal period.
  • Use positive up-selling techniques with service staff.
  • Be familiar with beverage-related procedures and equipment and assist the cashier when needed.
  • Know and adhere to company policies and procedures.
  • Know emergency procedures and work to prevent accidents.
  • Be familiar with and enforce policies related to liquor liability laws.
  • Perform other duties assigned or required by management.

Benefits

  • TN visa sponsorship for qualified candidates from Mexico and Canada.
  • One-way flight from home city to the U.S.
  • Housing available.
  • Competitive salary starting at $60,000 USD annually.
  • Discounts on on-site food and beverage, activities, and retail.
  • Up to $1,000 on entertainment.
  • PTO after 90 days.
  • Monthly wellness days.
  • One employee meal per shift.
  • Omni benefits package including medical, dental, and vision coverage beginning the first of the month after 60 days.
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