Assistant Food & Beverage Manager

The Moorings Yacht and Country Club•Vero Beach, FL

About The Position

The Assistant Food & Beverage Manager works closely with the Food and Beverage Manager to ensure consistent quality service and satisfaction for members and guests. The role manages, supervises, and trains Front of House, banquet, and event staff, and helps maintain order and cleanliness in dining rooms and work areas. It also supports food and beverage service in outlets and at special functions, and helps ensure the club’s service, safety, sanitation, and revenue-control procedures are followed. The position requires at least three years of hospitality or food-and-beverage experience and some supervisory experience. A high school diploma or equivalent is required. The position is salaried and exempt, with hours that fluctuate based on scheduled events. Salary is commensurate with experience.

Requirements

High school diploma or equivalent.
Minimum of 3 years of hospitality or food-and-beverage experience.
Some supervisory experience.
Excellent oral communication skills.
Positive interpersonal and customer-service skills.
Strong communication and cooperative skills.
Strong organizational skills.
Proficiency in Microsoft products and other computer programs and platforms.
Ability to interact professionally and courteously with a large and varied group of people, including members and potential members.
Knowledge of food, wine, and cocktails.
Knowledge of a POS system.
Food Safety certification.
Ability to stand for most of the shift; regularly use hands and fingers, reach with hands and arms, talk, hear, kneel or crouch, bend, reach overhead, and walk.
Ability to pull and lift up to 15 pounds regularly and occasionally up to 40 pounds.

Nice To Haves

Experience in a private club, resort, or high-end restaurant is preferred.

Responsibilities

Ensure quality member service standards.
Assist with scheduling dining room employees.
Coordinate food service between kitchen and service staff.
Inspect linens daily for proper appearance and cleanliness.
Resolve member and guest complaints.
Maintain knowledge of current menu offerings, food and wine pairings, and specialties, and answer questions about them.
Stay aware of menu deviations and items the kitchen may be running out of during the shift.
Ensure safety, accident, and emergency policies and procedures are in place and consistently followed.
Ensure revenue-control procedures are continually followed.
Help train, supervise, and evaluate service staff.
Inspect the dining room for proper maintenance, cleanliness, and safety.
Provide layout and design recommendations to applicable managers.
Ensure pre-opening and closing cleaning tasks are assigned and completed as required.
Manage the guest reservation system.
Assist with food and beverage service in outlets and at special functions as needed.
Assist with clearing and resetting tables as needed.
Recommend when additional service supplies and small equipment are needed.
Assist in maintaining dining room inventory.
Maintain and grow sanitation procedures, including signs, charts, meetings, and ensuring staff are SafeStaff tested and required staff are Florida ServSafe certified.
Create computer documents and run departmental reports.
Perform other duties assigned by the Food & Beverage Manager or Executive Management.
Maintain the club’s commitment to member satisfaction and learn members’ names to recognize them as they enter the club.
Behave professionally and courteously when interacting with members, guests, and employees.
Comply with employee handbook rules, regulations, and policies, the Board of Governors’ policies, and the club’s Code of Ethics and Conduct.
Follow facility rules and regulations related to staff and member safety and welfare.
Work well under pressure and meet deadlines; follow stated policies and procedures and grooming and appearance standards.
Attend pre-meal meetings as requested by the dining room supervisor.