Assistant Food and Beverage Manager

Goldbelt • Juneau, AK

10d • $65,600 - $80,450

About The Position

The Assistant Food and Beverage Manager assists with coordinating restaurant, bar, snack bar, espresso stand, and catering operations, including dining room service, catering event setup and service, and catering sales. The role supports Goldbelt Tramway’s restaurant and food and beverage operations with the goal of achieving profitability and providing professional, efficient, high-quality service.

The Assistant Manager helps manage daily restaurant operations during breakfast, lunch, and dinner as directed by the Manager. Responsibilities also include implementing workflow procedures as directed by the General Manager, managing front-of-house scheduling and labor targets, overseeing inventories and administrative processes, and supporting staff training and development. The role works with the Food and Beverage team to develop new ideas, address guest needs and concerns, and maintain compliance with food safety and sanitation requirements.

The position requires a high school diploma or GED and at least three years of relevant Food and Beverage industry experience. Candidates must be able to obtain a Training for Alcohol Professionals (TAP) card and Alaska Food Worker Card and pass a background check. An associate’s degree, Certified Food Protection Manager credential, and CPR certification are preferred. The annual salary range is $65,600 to $80,450, with incentive compensation and a benefits package that includes medical, dental, and vision insurance, a 401(k) with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Requirements

• High school diploma or GED.
• At least three years of experience in a related Food and Beverage industry field.
• Ability to obtain a Training for Alcohol Professionals (TAP) card.
• Ability to obtain an Alaska Food Worker Card.
• Ability to successfully pass a background check.
• Passion for food and beverage.
• Knowledge of food and beverage operations, strong leadership, and a proven track record in guest and team member engagement.
• Thorough knowledge of restaurant cooking practices and techniques, food presentation and storage, seafood handling, kitchen equipment and appliances, and sanitary food requirements and codes.
• Ability to make decisions based on established policies and procedures.
• Ability to identify operational and service problems promptly, initiate resolutions, and handle complaints quickly and efficiently in guests’ best interests.
• Excellent customer service and guest relations, communication, and interpersonal skills.
• Skill in using a personal computer with a variety of software.
• Strong organizational skills and ability to work productively and skillfully under pressure in a fast-paced environment.
• Ability to establish and maintain cooperative working relationships with other employees.

Nice To Haves

• Associate’s degree.
• Certified Food Protection Manager certification.
• CPR certification.
• Working knowledge of point-of-sale systems, cash collection, bookkeeping procedures, labor laws, union contract language, liquor laws, purchasing requirements, and customer and product forecasting.

Responsibilities

• Assist with managing the restaurant and food and beverage operations and services, supporting profitability and professional, efficient, high-quality service.
• Assist with day-to-day restaurant operations for breakfast, lunch, and dinner as directed by the Manager.
• Implement workflow procedures based on direction from the General Manager.
• Complete scheduled inventories and ensure proper administrative processes are followed.
• Manage front-of-house scheduling and ensure staffing meets budgeted labor targets.
• Ensure the service team is trained to provide exceptional service and memorable guest experiences, including interactive dining, table-side service, and promotion of specialty or signature items.
• Collaborate with the Food and Beverage team to create and implement new ideas.
• Ensure compliance with federal, state, and local food sanitation and safety regulations; stay informed about current laws and guidelines and communicate them to staff.
• Assist in selecting and developing qualified service employees who understand the relationships between value, guest service, satisfaction, and guest retention or attrition.
• Staff, train, retain, and develop team members through ongoing feedback, coaching, performance expectations, and regular performance reviews.
• Ensure security procedures are in place to protect team members, guests, and Company assets.
• Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and improve future sales prospects.
• Perform other job-related duties as assigned.

Benefits

• Competitive base salary commensurate with qualifications and experience.
• Annual incentive compensation plan tied to strategic objectives and company success.
• Profit-sharing initiative.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) plan with company matching.
• Tax-deferred savings options.
• Supplementary benefits.
• Paid time off.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED