ASSISTANT FOOD AND BEVERAGE MANAGER BAKERY

Chukchansi Gold Resort & Casino•Coarsegold, CA

74d•$43,000 - $58,000•Onsite

About The Position

Responsible for ensuring all operations of the Food and Beverage Department and Team Member performances are in compliance with the Company’s objectives and Gaming Regulations. This role directly supervises Food and Beverage Supervisors and indirectly supervises all other Restaurant and Beverage Team Members. Supervisory responsibilities include interviewing, hiring, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; and addressing complaints and resolving problems, all in accordance with the organization’s policies and applicable laws.

Requirements

One to two years’ supervisory experience in a restaurant or beverage department required.
HS Diploma or GED Required.
Appropriate licenser.
Strong organization and interpersonal skills required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or Team Members.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Regularly required to use hands to finger, handle, or feel objects, reach with hands and arms; and talk or hear.
Frequently required to stand and walk.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Interacts effectively with the public and Team Members, performing excellent customer service at all times.
Assists Food and Beverage Manager in enforcing performance standards, policies, and procedures.
Assists Food and Beverage Manager in complying with all food and beverage health, liquor, and safety regulations, as well as all federal, state, and local applicable laws.
Maintains compliance with all regulations of health and sanitation standards, including maintaining applicable food safety certification.
Participates in all activities relating to recruitment, interviewing, testing, selection, orientation, transfers, promotions, and terminations.
Assists Food and Beverage Manager in scheduling, evaluating, and training of Team Members, ensuring staff’s compliance with all customer service standards.
Ensures floor operations are run in a smooth, efficient manner to ensure customer satisfaction.
Assists Food and Beverage Manager in reviewing and approving recommendations and suggestions for hiring, transfer, suspension, promotion, discharge, evaluation, assignment, and discipline of Team Members.
Works any position within the department when needed to provide emergency coverage.
Maximizes cost effectiveness within the Restaurants and Beverage areas by ensuring compliance with established budget, labor, beverage, and Restaurant benchmarks.
Receives, issues, and maintains accurate perpetual inventories of all spirits and wine, ensuring security of all alcoholic beverages.
Maintains knowledge of ABC Codes, the Dram Shop Act, and bartender’s responsibilities and rights.
Completes Alcohol Awareness Training and renews certification every two years.
Listens to, evaluates, and assures control of customer grievances.
Monitors job performances of all Team Members and provides feedback.
Reviews departmental reports, addressing potential conflicts and/or misinformation.
Participates in all training exercises with emphasis on customer service and creation/maintenance of a discrimination and harassment-free environment.
Ensures a maximum level of service and satisfaction throughout the property in the area of Food & Beverage.
Receives payment from food and beverage customers in a prompt and courteous manner.
Adheres to established cash control policies and procedures.
Adheres to all cashiering responsibilities.
Confers with Food and Beverage Manager concerning operational deficiencies and areas in need of attention.
Maintains a consistent, regular attendance record.
Performs any reasonable request made by management.
Ushers as needed by management for events.