Assistant Facility Manager
About The Position
The Assistant Facility Manager (AFM) serves as a key collaborative member of the Infrastructure/Operations Team for a large retail account, delivering world-class operational services to clients. This pivotal role encompasses the responsibilities of chief Planner/Scheduler for all maintenance activities while interfacing with management, subcontractors, and customers to ensure optimal resource allocation, planning, and scheduling. The position demands exceptional communication skills, strong organizational abilities, and effective time management, with the individual working autonomously to orchestrate efforts and support the team in delivering first-class customer experience. The AFM will also maintain critical business information and work order data to support informed decision-making processes and contribute to overall operational excellence.
Requirements
- HS diploma or equivalent
- Minimum of 5 years of experience in facility management or operations management
- Technical knowledge and understanding of the functionality of HVAC, electrical, and plumbing systems
- Previous experience in retail or similar 24/7 operational environments
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Strong leadership skills with the capacity to guide and motivate teams in fast-paced environments.
- Experience with work order management systems and scheduling software
Nice To Haves
- Experience with CMMS (Computerized Maintenance Management Systems), preferably Corrigo
- Technical certifications in relevant trades (HVAC, electrical, plumbing, or related fields)
- Experience with building automation systems and preventive maintenance programs
- Ability to interpret building, plumbing, and mechanical drawings
Responsibilities
- Collaborate with the Facility Manager to oversee maintenance and repair services delivery, ensuring client satisfaction and monitoring customer satisfaction enhancement
- Conduct daily work order reviews and follow-ups, evaluating and prioritizing work requests while defining activities required for completion
- Estimate labor resources, costs, materials, and external resources required for work order completion and review invoices accordingly
- Coordinate with subcontractors and contractors, assigning individuals or teams as needed while optimizing team scheduling for effective resource utilization
- Engage with client representatives to understand their needs and align work schedules with negotiated downtime windows
- Oversee building automation systems, documentation, preventive maintenance programs, and life safety systems testing and repair
- Prepare and present monthly/quarterly reports while maintaining and updating service provider matrices for assigned regions
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
