Assistant Facility Manager
About The Position
As an Assistant Facility Manager at JLL, you will support the client's headquarters facilities in McLean, Virginia, playing a key role in delivering exceptional facility services that keep modern campus operations running smoothly. This position involves collaborating with the Facility Manager to oversee maintenance delivery, manage vendor relationships, and lead initiatives that enhance customer satisfaction. JLL fosters a culture of collaboration, both locally and globally, and you will work with diverse facility support groups to develop best practices and innovations. This role offers the opportunity for hands-on involvement in daily operations and strategic projects that directly impact the workplace experience. Day-to-day tasks include overseeing maintenance and repair services on a modern campus, monitoring customer satisfaction, managing short and long-term projects, assisting with vendor management, enforcing company policies and safety training, collaborating on innovative solutions, assisting with meeting and conference room scheduling, and providing 24/7 on-call support for emergency situations.
Requirements
- High school diploma or equivalent
- 1-2+ years of facilities management experience
- Proficiency in computer management, word processing, spreadsheets, and customer service applications
- Strong communication skills to effectively interact with clients, vendors, and team members
Nice To Haves
- Vendor management experience with ability to coordinate multiple service providers
- CMMS (Computerized Maintenance Management System) experience
- Familiarity with building systems and maintenance operations in modern office facilities.
Responsibilities
- Work with the Facility Manager to oversee delivery of maintenance and repair services on a modern campus while monitoring and increasing customer satisfaction
- Support the Facility Manager in managing short and long-term projects that advance client objectives and facility operations
- Assist with vendor management including scheduling, oversight, and work order coordination through CMMS or other facility management systems
- Enforce all company policies and training requirements regarding safe and efficient operations and work practices
- Collaborate with other facility support groups to develop best practices and implement innovative solutions
- Assist with meeting preparation and conference room scheduling to support seamless workplace experiences
- Respond to facility-related requests and emergency situations as part of 24/7 on-call support rotation
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
