Assistant Facility Manager

JLL•Nashville, TN

4d•$55,300 - $80,200•Onsite

About The Position

JLL is seeking an Assistant Facilities Manager (AFM) to join their team in Nashville. The AFM will be directly responsible for building initiatives under the direction of the Facilities Manager. This role implements and executes programs designed to ensure client and user satisfaction while managing daily facility operations. The AFM serves as a key liaison between the Facilities Manager, JLL personnel, clients, vendors, and contractors to ensure thorough understanding and seamless implementation of facility management objectives. This position offers the opportunity to develop leadership skills while maintaining critical building systems and driving operational excellence.

Requirements

3+ years of commercial property or facilities management experience
Valid Driver's License required
Working knowledge of facility systems including HVAC, electrical, plumbing, fire/life/safety systems, BMS, water treatment
Outstanding communication, presentation, and analytical skills with ability to read, analyze, and interpret technical documents
Computer proficiency with MS Office Suite (Excel, Word, PowerPoint, Outlook), Tableau, Computerized Maintenance Management Systems (CMMS), and SharePoint
Strong leadership skills, customer service orientation, and interpersonal skills
Knowledge of applicable financial and accounting terms and principles as they apply to commercial property management
Ability to comprehend and interpret instructions, correspondence, and memos with clarity
Ability to respond effectively to inquiries and complaints from clients, co-workers, vendors, and contractors
Self-starter with self-directed work style and ability to manage multiple priorities.

Nice To Haves

Associate/Technical degree or equivalent combination of education and experience
Ability to read and interpret CAD drawings
Experience with Building Automation Systems (BAS)
LEED or WELL certification knowledge
Certified Facility Manager (CFM) designation

Responsibilities

Manage, oversee, and coordinate daily facility management activities including HVAC, electrical, plumbing, fire/life/safety systems, landscaping, exterminating, and Building Management Systems (BMS)
Request proposals, schedule, and inspect all maintenance and repairs from onsite vendors and contractors
Coordinate with site personnel and contractors to ensure exceptional customer service delivery
Work with the Facilities Manager to develop and manage annual operating budgets
Review proposals for repair and maintenance work in accordance with JLL and client procurement policies
Manage the complete work order process from creation through reporting and documentation
Process invoices from PO creation to invoice coding in collaboration with leadership
Create and edit monthly reports covering work orders, budgets, initiatives, and projects
Perform regular property tours and inspections to ensure quality standards
Provide support for move management activities and special projects
Establish and maintain strong working relationships with clients, contractors, and building occupants
Provide instruction and training to JLL personnel, vendors, and contractors.