Assistant Facility Manager

Lancaster County Government•Springdale Recreation Center, SC

1d•Hybrid

About The Position

Under regular supervision, this nonexempt employee performs responsible professional work planning, organizing, and supervising the activities and operations of a recreation center; and does related work as required. This role involves assisting with financial aspects, marketing, program development, staff supervision, and ensuring facility safety and order. The Assistant Facility Manager also serves as Manager-on-Duty as needed and conducts themselves professionally at all times.

Requirements

Bachelor's degree in recreation, physical education, or a related field.
Two (2) years of responsible recreation experience in programming.
A minimum of one (1) year of supervisory experience.
CPR/AED certified (or obtained within 30 days of employment).
Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided.
Ability to produce desired work outcomes, including quality, quantity, and timeliness.
Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.
Demonstrate control and a pleasant demeanor in challenging situations.
Ability to utilize a variety of data sources to include County policies and other sources as needed.
Strong knowledge of the key components of recreation and facility processes.
Basic Microsoft Office including Outlook, Excel, and Publisher.
High level of integrity and dependability with a strong sense of urgency and results orientation.
Possess a strong customer service focus and respond professionally and effectively to requests and inquiries from guests, members, staff, and volunteers.
Learn and demonstrate an understanding of how team, department, and County goals are interconnected.
Contribute to a positive work culture.
Maintain regular and reliable attendance.
Ability to assess his/her work performance or the work performance of the team.
Contribute to the development of others and/or the working unit or overall organization.
Ability and willingness to work as part of a team, demonstrate team skills, and perform a fair share of team responsibilities.
Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.
Must pass a drug screen and background check.
Must have a Class B South Carolina Driver’s License.

Nice To Haves

A Certified Park and Recreation Professional (CPRP) is preferred.

Responsibilities

Plans, schedules, assigns, and supervises the work of staff under the direction of the Facility Manager.
Assists with scheduling of activities and programs.
Leads certain recreation activities and supervises others in leading activities at a center.
Trains subordinate recreation staff.
Works closely with groups, parents, and the public in developing center programs and proper use of facilities.
Supervises participants utilizing the recreation center.
Assists in determining recreation interests of participants and planning programs to meet these needs.
Assists supervisor in program execution.
Issues games and equipment.
Works with groups to develop programs and meeting space.
Plans and develops schedules for the gymnasium and supervises activities within the gym area.
Assists with planning and implementing local center leagues, driving county-owned vehicles, camps, and after-school programming for youth and teen participants.
Assists in development and participation in various special events.
Prepares special and periodic reports.
Keeps financial records.
Assists with all financial aspects of the recreation and facility division, including both the revenue and expense budget.
Works with the facility manager to ensure that the division's financial performance meets the budget and follows division and department policies and procedures.
Assists the facility manager in the oversight of all recreation and facility practices, policies, and systems that are necessary for achieving the recreation and facility strategic and business plan goals.
Creates, coordinates, and maintains facility advertising and marketing including digital content, website, and social media.
Helps develop recreation, fitness, dance, and sports programs including descriptions, schedules, instructors, volunteers, trips, etc. for brochure periods and calendar deadlines.
Supports the supervisor with staffing-related issues, including but not limited to selection and hiring, training, coaching, and mentoring of division staff and volunteers.
Assists with the development of reports and record keeping, such as employee payroll.
Assists in managing contracts for group exercise, entertainment, trips, sponsorships, and personal training.
Supports the supervisor in supervising program/activity staff, volunteer instructors, contractors, and sports leaders/personnel including hiring, training, coaching, counseling, and evaluating all staff.
Promotes facilities, programs, and services when in contact with members and guests and as needed, assists members and guests with recreation and facility program registrations.
Assists in the management of all leagues and recreation activities, including employees and contractors instructing/servicing these programs.
Ensures the safety of all facility guests.
Maintains a clean and orderly facility, including preventative maintenance on all equipment and equipment is in proper working order.
Adheres to all written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions, etc.
Assists in the delivery of division services as required, including providing specific services as qualified to do so by training (examples are working the floor, instructing a class, facilitating program activities, etc.).
Administers standards of operation, policies, and procedures.
Assists with coaching, mentoring, and training in a manner that reinforces the facility's mission, vision, values, and philosophies.
Serves as Manager-on-Duty as requested, throughout the week, including weekends, special events, and added hours of operation; performs all responsibilities as necessary in this capacity.
Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies, and standards of the Recreation Center. This includes wearing County county-approved uniform and nametag.
Arrives at work every day, on time as scheduled.
Works various shifts, including evenings and weekends, special events, and added hours of operation.
Drives vehicles to various locations for meetings and County events.
May drive the department bus, a 72-passenger bus, and/or 15-passenger bus, and/or golf cart as necessary.
Attends all scheduled employee staff meetings.
Perform other duties as assigned or directed.