Facility Assistant Manager

Gulf Coast Blood•Baytown, TX

17h•Onsite

About The Position

The NDC Assistant Manager is responsible for assisting in the supervision of staff and daily operation of donor collection facility. This role is great for those who will provide a positive and engaging experience with the donors and employees by making them feel welcomed and value. Building a rapport and relationships that will encourage employee’s great customer service and donors to return frequently.

Requirements

High school Diploma or GED
2 years in the medical field
Customer Service experience.
Certificate of Phlebotomy

Nice To Haves

EMT Certification or Associate Degree in a related field strongly preferred

Responsibilities

Assist in the daily supervision of facility staff to ensure the safe and appropriate care of the donor population.
Serve as the NDC Manager in their absence.
Perform pre-donation screening, venipuncture, and post venipuncture care of donors in accordance with Standard Operating Procedures, accurate, legible completion of donor records in a timely manner.
Review donor records to ensure accuracy and completeness. Accurately and legibly completes donor records in a timely manner.
Analyze data relating to quality improvement, procedures and products; recommends improvements.
Assist in orienting and training other staff members.
Identifies and addresses non-routine situation arising during phlebotomy and apheresis procedures. Implements corrective action where appropriate.
Attend and completes continuing education and training in apheresis procedures, instruments and equipment as required.
Maintains acceptable level of proficiency in required phlebotomy and apheresis procedures.
Actively recruits donors.
Enforce The Blood Center's policies on EEO, Affirmative Action and Safety/Health.
Additional duties as assigned.