Assistant Facility Administrator

Anovaeon•Alexandria, LA

5d•Onsite

About The Position

The Assistant Facility Administrator supports the Facility Administrator in the day-to-day management, coordination, and oversight of operations within a federally contracted ICE residential facility. This position assists with operational planning, staff coordination, compliance monitoring, and service delivery across multiple functional areas, including housing, supervision, case coordination, medical services, behavioral health and facility logistics. The Assistant Facility Administrator helps maintain continuous operational readiness in a 24/7 fast-paced environment with high intake and discharge volume.

Requirements

Bachelor's degree in Business Administration, Public Administration, Human Services, Healthcare Administration, or a related field preferred; equivalent combination of education and experience may be considered.
Minimum four (4) years of experience in facility operations, program administration, residential services, institutional operations, emergency management, or related fields.
Experience working with migrant populations or culturally diverse groups
Experience supporting compliance-driven operations and multidisciplinary teams.
Ability to manage multiple priorities in a fast-paced operational environment.
Excellent communication, organization, and problem-solving skills.
Ability to read, interpret, and apply policies, procedures, and operational requirements.
Ability to maintain confidentiality and exercise sound professional judgment.
Ability to obtain and maintain all required background checks, clearances, and credentials
Ability to communicate effectively in English, both verbally and in writing, is required.
Employees must be a U.S. Citizen or a Legal Permanent Resident
Employment is contingent upon successful completion of the following screening: Federal background investigation (up to and including a Tier 4 DHS clearance), Criminal history check, Verification of employment and education history, Compliance with all government credentialing requirements, Drug Screening
Employees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities.
Must be able to speak, read, and write in English
Anovaeon operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidays
Must show proof of eligibility to work in the U.S.
Internal background check to the satisfaction of contract requirements.
If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.
Ability to stand, walk, and conduct facility rounds for extended periods (8–12 hours per shift)
Ability to lift and move supplies up to 50 lbs
Ability to respond quickly to emergencies throughout the facility
Ability to work in indoor and outdoor environments
Ability to review documentation, reports, and operational records with attention to detail.
Ability to sit for extended periods for administrative tasks and documentation

Nice To Haves

Experience in government, healthcare, residential, institutional, emergency response, humanitarian, or other highly regulated environments.
Knowledge of quality assurance, risk management, incident reporting, and compliance monitoring practices.
Experience supervising staff and coordinating cross-functional teams.
Training or experience in trauma-informed care, crisis intervention, conflict resolution, or de-escalation techniques.
Experience supporting audits, inspections, accreditation reviews, or regulatory compliance activities.
Bilingual proficiency in English and Spanish preferred
Experience working in multidisciplinary team environments
Familiarity with incident management or emergency response frameworks.

Responsibilities

Assist the Facility Administrator in overseeing daily facility operations and ensuring continuity of services in a 24/7 residential program
Assist in coordination across functional areas, including: Intake and discharge operations, Supervision and housing, Case management, medical and behavioral health services, Logistics, food service and facility maintenance
Ensure operational readiness for continuous intake and discharge cycles
Assist with staffing coordination and shift coverage to maintain appropriate levels of supervision and service delivery.
Provide day-to-day guidance and support to supervisory and frontline staff.
Participate in shift briefings and operational meetings to promote communication and continuity of services.
Support staff onboarding, training, scheduling, and performance monitoring activities.
Reinforce compliance with organizational policies, operational procedures, and standards of conduct.
Promote a professional, respectful, and accountable work environment.
Assist in monitoring compliance with applicable contractual requirements, organizational policies, and regulatory standards.
Support quality assurance efforts related to documentation, recordkeeping, safety, security, sanitation, and operational practices.
Assist with incident response, investigations, corrective actions, and required reporting activities.
Monitor facility conditions and coordinate with appropriate departments to address operational or safety concerns.
Support readiness for audits, inspections, and compliance reviews.
Maintain accurate operational records, reports, and tracking systems.
Assist in preparing operational reports, staffing documentation, incident reports, and other required submissions.
Ensure documentation is accurately, timely, and in accordance with organizational requirements.
Communicate operational concerns, emerging issues, and recommendations to facility leadership.
Work closely with administrative, operational, medical, behavioral health, and support service teams.
Facilitate communication and coordination between departments to ensure effective service delivery.
Support resolution of operational issues that impact residents, staff, or facility operations.
Promote a resident-centered environment that emphasizes safety, dignity, professionalism, and respect.