Assistant Facilities Manager - Columbus, OH

LAZ Parking Midwest•Columbus, OH
•Onsite

About The Position

The Assistant Facilities Manager oversees operations at assigned parking locations under the direction of the Area Manager, helping ensure professional parking management. The role supports company programs and initiatives while addressing the needs of operational teams. It leads and develops on-site employees, manages location operations, supports client relationships and retention, and helps meet contractual, financial, service, and safety expectations. The position covers multiple locations and requires a vehicle. The listed schedule is Saturday–Sunday, 7:00 AM–3:00 PM or 8:00 AM–4:00 PM, with weekdays off and flexibility; nights, weekends, holidays, and occasional hours outside the regular schedule may be needed for operational requirements.

Requirements

  • At least 2 years in a management role.
  • Knowledge of Excel, Word, PowerPoint, and general Microsoft Office applications.
  • Experience working with financial statements/accounting, P&L reports, and budgeting.
  • Ability to be flexible in the schedule to meet operational needs, including working nights, weekends, and holidays as needed and occasionally outside regularly scheduled hours.
  • Ability to seek improvement and foster idea sharing and creative problem-solving.
  • Strong customer service skills.
  • Ability to be approachable and facilitate coaching conversations with employees and managers.
  • Ability to help others overcome challenges.
  • Ability to encourage open expression of ideas and opinions.
  • Excellent team-building and interpersonal skills.
  • Ability to work independently and multitask.
  • Ability to communicate professionally and effectively with all levels of the organization.
  • Ability to interpret policies, procedures, and standard business practices.
  • Demonstrated sense of urgency and timeliness.
  • Willingness to work in heat, wind, snow, rain, and other elements.
  • Ability to lift, push, and pull at least 25 pounds.
  • Ability to stand and walk for extended periods.
  • Ability to bend, stoop, squat, and lift frequently throughout a shift.
  • Must have a vehicle.

Nice To Haves

  • Bachelor's degree preferred but not required.
  • Parking management experience preferred but not required.

Responsibilities

  • Lead, direct, and develop employees at assigned parking locations.
  • Manage, plan, schedule, train, and direct on-site employees, Supervisors, and Team Leads; this may require compliance with Collective Bargaining Agreements.
  • Identify high-potential employees to support organizational growth.
  • Process payroll, ensure timely approval of hours, coordinate with the local payroll department, and work with the Human Resources Business Partner to ensure wage and hour compliance.
  • Execute plans for opening newly assigned locations.
  • Develop client relationships and support business retention.
  • Organize and explain parking management skills to Supervisors and Team Leads.
  • Understand, implement, and deliver requirements in contractual agreements between LAZ Parking and its clients.
  • Assist with operational preparation for potential new locations, including rate surveys and ticket pulls.
  • Prepare daily, weekly, monthly, and annual financial and operational reports as required.
  • Help maximize revenue, manage expenses, and improve customer satisfaction while maintaining service thresholds and initiatives aligned with client expectations.
  • Implement and complete projects, programs, and initiatives arising from assigned locations.
  • Participate in labor contract management when applicable.
  • Communicate with local police departments and emergency management teams regarding operations.
  • Organize and oversee event operations and be present for events as needed.
  • Assist with monitoring, reviewing, and analyzing market rate structures.
  • Perform additional related duties as assigned.

Benefits

  • Team atmosphere
  • Growth opportunities
  • Pay Activ: on-demand access to earned wages, with up to 50% of earned wages available immediately
  • Paid training
  • Free company uniform
  • Health coaching and resources, including one-on-one health coaching available to all employees
  • Employee Assistance Program (EAP), with 24/7 confidential counseling for employees and eligible household members
  • Smoking cessation program
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