Assistant Facilities Manager
About The Position
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Associate Facilities Manager Reporting To: Manager, Facilities Job Summary Assist in the delivery of facilities management services including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships and support the Facility Manager in implementing innovative programs to meet corporate real estate goals and objectives.
Requirements
- Bachelor's degree or equivalent work experience in Facilities Management
- 3-5 years of industry experience in corporate environment, third-party service provider, or consultant role
- Excellent customer service, verbal, and written communication skills
- Strong organizational and time management abilities
- Proficiency in MS Office and CMMS systems
- Basic knowledge of building systems (mechanical and electrical)
- Ability to multi-task and effectively organize responsibilities
- Candidates must be authorized to work in the United States without sponsorship.
Nice To Haves
- Experience in matrix management organization
- Knowledge of real estate, telecommunications, and furniture systems
- Experience supervising both technical and administrative staff
Responsibilities
- Maintain client satisfaction with delivery of Facility Management services
- Develop client relationships with key representatives
- Support implementation of short and long-term facility projects
- Monitor Service Level Agreements (SLAs) to identify challenges and plan corrective actions
- Support compliance with JLL minimum audit standards in facility management
- Enforce company policies regarding safe and efficient operations
- Implement and monitor hazard control and team safety practices
- Ensure compliance with local codes, regulations, and JLL operations standards
- Assist with development and management of capital and expense budgets
- Manage work orders for in-house staff and vendors
- Support facility soft services including meeting preparation, conference room reservations, food services, parking, and badging
- Assist with monthly/quarterly variance reporting on operating budgets
- Support development of innovative programs to reduce operating costs
- Demonstrate strong collaboration and teamwork within the account team
- Drive implementation of IFM best practices and innovations
- Oversee vendor performance during normal and off hours as necessary
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
