Assistant Facilities Manager

JLL•San Francisco, CA

10d•Onsite

About The Position

Join JLL as an Assistant Facilities Manager in San Francisco, where you'll lead comprehensive site and vendor management operations while building strong client relationships. This dynamic role combines hands-on operational oversight with strategic planning, requiring you to manage multiple building systems, ensure vendor compliance, and deliver exceptional service levels. You'll oversee financial controls, lead a professional team, and drive performance excellence across all facilities operations. This position offers the opportunity to make a significant impact on building operations while developing your leadership capabilities in a fast-paced, professional environment that values innovation and operational excellence.

Requirements

2+ years of experience in facilities management or related field with proven track record in operations management
3+ years' experience with facilities management and managing CMMS/Work Order applications
Basic knowledge of building systems including mechanical and electrical systems for effective vendor oversight
Effective contractor management skills with ability to ensure compliance with contracts and insurance requirements
Proficient in a range of information technology tools and platforms for reporting and communication
Strong analytical, organizational, and presentation skills for financial reporting and client communication
Ability to ensure compliance with health and safety, environment, and risk management policies and procedures.

Nice To Haves

Undergraduate degree preferred, or equivalent experience in facilities management or related field
Ability to multitask and work without direct supervision in fast-paced facilities environment
Ability to plan and manage work under time constraints while maintaining quality standards
Experience with annual budgeting and quarterly forecasting processes in facilities or operations roles
Knowledge of capital planning processes and client interface experience for building improvements
Strong communication skills for client relationship development and team leadership
Experience with vendor contract procurement processes and sourcing support.

Responsibilities

Manage site operations in accordance with all agreed policies, procedures, and contract scope while ensuring vendor compliance across janitorial, mechanical, electrical, HVAC, and other critical systems
Proactively develop and manage client relationships to meet or exceed key performance indicators and deliver exceptional service quality as reflected in client feedback
Assist with financial management including annual budgeting, quarterly forecasting, monthly spend reporting, and managing vendor purchase orders, invoices, and payments
Lead, manage, and develop a professional team providing excellent onboarding, training, and performance management to create an environment of teamwork and excellence
Support implementation of short and long-term projects, innovative programs, and processes that reduce operating costs while coordinating with fitness, food services, security, and capital project teams
Handle site operations activities including moves/reconfigurations, events, safety protocols, reception services, and participate in rotating on-call schedule for client emergencies
Act as JLL ambassador by maintaining cultural and ethical requirements while aligning with facilities leadership team in managerial capacity.